Medical Receptionist/Client Care Technician
Company: Encore Vet Group
Location: Washington
Posted on: May 9, 2024
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Job Description:
Friendship Hospital for Animals (FHA) is seeking a friendly and
enthusiastic Client Care Technician to join our 24-hour
AAHA-accredited primary care, emergency and specialty
hospital.Excellent Benefits and compensation!RequirementsSelf
motivated to be engaged with the needs of clients and coworkersAt
least one year of successful past experience helping customers in a
fast paced environmentAbility to communicate clearly and
effectively both verbally and in writing with a variety of
individualsPassionate about client service and satisfactionA strong
desire to learn new tasks and dutiesDetail oriented with proven
problem-solving and decision-making skillsRequired to work
non-traditional hours including some holidaysPrevious experience
working with or around animals a plusAdditional Job Duties and
Responsibilities:Front desk customer service including: check
in/check out, urgent care evaluations, process payments, scheduling
appointments, etc.Call center customer service including providing
client advice, directing calls to various departments,
scheduling/changing appointments, etc.Provide internal support to
doctors and technicians as neededContinuing training, education,
and other duties as assignedAs the face of Friendship, you will set
the tone for the client experience. The Client Care Technician
combines customer service and liaison skills to develop the
relationships we have with our clients, as well as positively
impact the growth of the hospital. While we certainly have plenty
of opportunity to be around animals, this position is for
candidates who love interacting with people!A successful candidate
may come to us from a variety of backgrounds, but will share
Friendships commitment to high quality client service. The
candidate will bring a positive attitude, a motivation to learn and
grow.Apply Today!#INDVETby Jobble
Keywords: Encore Vet Group, Silver Spring , Medical Receptionist/Client Care Technician, Administration, Clerical , Washington, Maryland
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