PROPERTY MANAGER - MARKET RATE
Company: NRP Group
Location: Silver Spring
Posted on: October 23, 2024
Job Description:
Come join NRP's A+ team! We've been recognized as a Top
Workplace because we promote a culture where our team can build
long-term careers and connections. As we grow as a company, our
goal is that you will grow in your career.
NRP has been recognized with several industry awards including Top
Workplaces; Best and Brightest Companies to Work For; and National
Apartment Association's Best Places to Work.
We value our employees by offering a competitive benefit package
including:
- Commission and bonus opportunities
- Paid vacation and sick leave
- 11 Paid holidays
- Paid maternity & parental bonding leave
- Short & long term disability
- Medical/Dental/Vision/Life Insurance
- 401(k) Match
- Training, certification, & growth opportunities
- Employee referral & recognition programs For over 25 years, NRP
has been dedicated to building quality homes for our residents,
regardless of income. The NRP Group is a full-service multifamily
developer, general contractor, and property manager with assets and
operations in Ohio, Texas, North Carolina, Virginia, Florida,
Michigan, Indiana, Pennsylvania, Maryland, New Jersey, New York,
and Massachusetts.
Visit www.NRPGroup.com for more information.
Come join the NRP Team as a Community Manager at our brand new
Silver Springs, MD property, White Oak!
The salary range for this position is $80,000 to $90,000 a year,
dependent on experience.
Position Summary:
Under the direction of the Regional Property Manager, the Community
Manager is responsible for ensuring excellent customer service in
the daily management, coordinating all aspects of apartment
community operations, maximizing cash flow while preserving assets,
achieving budgeted NOI, providing a quality living environment for
residents, and establishing a positive working environment for
property team members. The Community Manager duties vary depending
on the size of the community and the number of staff to which
responsibilities might be delegated.
Essential Functions Statement(s):
Financial
- Oversee all financial performance of the property and work
towards achieving budgeted NOI
- Maximize cash flow at the property by maximizing revenue,
minimizing delinquencies, ensuring timely rent collection,
monitoring banking activities and daily deposits, and contacting
residents to collect overdue rent
- Ensure all Yardi data is correct by monitoring input and report
functions, accuracy and timely preparation of leasing activities,
A/R cash receipts, A/P Invoices, statements of disposition, monthly
closing procedures, and late fees
- Develop cost saving strategies in an effort to reduce budgeted
expenses
- Create annual operating budget and business plan with
Accounting team and Regional Property Manager
- Review financial statements in a timely fashion, working
closely with the property accounting team members
- Prepare variance report on a monthly basis
- Analyze income, expenses, traffic, lease expirations, market
rents, delinquency financial statements, and make recommendations
as needed
- Recommend and oversee all capital improvements, deferred
maintenance and upgrade programs
- Review and analyze all bid summaries for purchase of goods and
services, monitor the vendors work, and guarantee accurate
invoicing
- Ensure that all contracted services and materials are accounted
for and that the work has been performed properly prior to the
release of payment
- Process delinquent residents according to policy, collect late
fees, and file on units at the appropriate deadline
- Serve as property representative in court proceedings under
direction of legal counsel, understanding all property legal issues
affecting residency, storage, abandonment, bankruptcy, fair housing
and unlawful detainer/eviction actions Marketing
- Support the leasing team by leasing apartments, responding to
telephone inquiries, qualifying applicants, show apartments,
ensuring all move-in paperwork is accurately prepared
- Monitor direction of rental activity and all on-site sales,
marketing outreach, and advertising plans
- Maintain on-going, in-depth knowledge of associated market,
market rents and demographics to give a competitive edge
- Evaluate and make recommendations for rental pricing
- Monitor daily move-in/move-out property status reports and
manage the monthly renewal process
- Verify weekly traffic sources, following up on prospect status
and closing ratio numbers and implement programs and team
development plans to improve results
- Ensure all residents are on the correct Blue Moon lease
agreement that is up to date with all of the correct terms and
conditions.
- Monitor compliance with Fair Housing regulations, Tax
Compliance regulations, and other laws as they relate to property
specific guidelines and occupancy standards
- Maintain passing e-shop, phone shop, and physical shop scores
Customer Service
- Complete a daily inspection of the property and market-ready
units
- Monitor and direct service operations to ensure service
requests are completed within 24 hours and curb appeal standards
are met
- Supervise safety and risk management functions including
coordinating monthly safety meetings
- Review resident retention programs, in an effort to continue to
meet residents needs and improve retention
- Provide excellent customer service and display courteous and
professional attitude toward all customers
- Maintain availability or coverage for emergencies, on-call
duties, resident functions, and weekends Personnel Development
- Recruit and select team members by understanding and adhering
to NRP's selection process policies, procedures and core
values
- Train, coach, and mentor team members, working with the
training department as well as providing on-going feedback
- Create a team environment by holding weekly team meetings,
establishing realistic goals, and fostering open communication
- Generate employee schedules in e-time and audit missed
punches
- Provide ongoing feedback to team members
- Provide recommendations for compensation adjustments,
promotions, and terminations
- Perform other duties as required
- May occasionally be required to assist at other properties
- Run errands to support the property as necessary
SKILLS & ABILITIES
Education: High School Diploma or equivalent, Bachelor's degree or
CPM highly preferred; Tax Credit Specialist (TCS) or HCCP
designation preferred
Experience: 5+ years property management experience; one year
supervisory experience; working knowledge of applicable Landlord
Tenant Laws, Fair Housing Regulations, IRS Section 42 - LIHTC
Program and other laws as they relate to property specific
guidelines and occupancy standards
Technical Skills: Strong computer skills, especially in the
Microsoft Office Suite, experience in Yardi preferred
Other Requirements: Valid driver's license and reliable
transportation
The NRP Group is committed to a policy of assuring that all
employees and applicants for employment are recruited, hired,
assigned, placed, transferred, demoted, laid off, terminated, paid,
trained, and generally treated during employment on the basis of
qualifications and merit; without discrimination due to color,
race, religion, sex (including pregnancy or marital status), sexual
orientation, gender identity and expression, age, national origin,
ancestry, veteran status, military status, disability, genetic
information, citizenship, or any other classification or activity
protected by federal, state, and local law and ordinances.
Keywords: NRP Group, Silver Spring , PROPERTY MANAGER - MARKET RATE, Accounting, Auditing , Silver Spring, Maryland
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