Hospitality and Office Services Rep
Company: Canon Solutions America, Inc.
Location: Wilmington
Posted on: May 2, 2024
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Job Description:
Hospitality and Office Services RepUS-DE-WilmingtonJob ID:
31113Type: Full-Time# of Openings: 1Category: Customer
Service/SupportDE - Wilmington-Pot,And&Cor-MSAbout the Role Are
you someone who has a passion for hospitality and delivering
exemplary service, ensuring total customer satisfaction? Then the
role of Hospitality and Office Services Representative maybe for
you! This position is responsible for prompt delivery of various
on-site work assignments, providing customer service and
ultimately, customer satisfaction.Your Impact Main
Responsibilities: - Maintains two office kitchen areas, including
making coffee, stocking inventory, and keeping the area presentable
daily.- Promptly completes multiple daily and recurring food and
beverage setups and conference room setups.- Supports the
coordination and setup of special events, including coordinating
supplies, spaces and activities, with other vendors and with other
employees as needed.- Coordinates calendar of events to ensure
on-time, accurate completion of all hospitality requests,
identifying scheduling and resource needs.- Completes inventory and
coordinates hospitality supply orders to meet event and meeting
demands- Promptly informs supervisor of potential problems or
customer concerns.- Promptly reviews and responds to management and
client requests via emails, phone calls, text messages and verbal.-
Strong focus on providing good customer service- Contributes to the
creation of the Site Procedure Guide to ensure all account
processes are properly recorded.- Attends cross-functional
trainings to ensure ability to provide coverage when
short-staffed.- Site responsibility and location of coverage may
change based on client and/or division needs. Additional
Responsibilities:- In addition to Hospitality, this role will be
cross-trained in Print Production, Scanning, and Mail/Package
Handling, with occasional duties that may include: - Responsible
for prompt and accurate reproduction of all print requests.-
Reviews electronic file for print readiness, prints documents,
punches, binds, assembles, sorts, laminates and performs
pre-delivery quality control check.- Performs daily convenience
care functions as needed.- Responsible for prompt and accurate
receiving, sorting, delivery, pick up, and processing of all
courier items, interoffice mail, newspapers, magazines and all
classed of United States Postal Services mail.- Tracks courier and
accountable items (FedEx, UPS, Certified Mail, etc).- Researches
and routes unidentified and generic mail.- Receives, logs, delivers
and tracks all activity for reporting purposes.About You: The
Skills & Expertise You Bring Please note: this is a customer-facing
role, and requires compliance with customer policies and protocols,
which may include COVID-19 vaccination and other measures relating
to COVID-19. HS Diploma, GED, or equivalent experience required,
plus less than one year of related experience. - Basic computer
skills/technical knowledge. - Ability to multitask and prioritize
in order to meet deadlines. - Good customer service and
communication skills. - Ability to work with minimal supervision.-
Ability to work OT as needed. - Required to take all necessary
steps to obtain security and/or other clearances required by
customers to enter the customers' premises. - May require driving
between multiple client locations, may also require a personal
vehicle (valid driver's license and acceptable driving record
necessary). - Ability to lift up to 50lbs.- Ability to spend
extended periods of time standing, bending, walking, reaching, and
pulling while performing duties.Company Overview About our Company
- Canon Solutions America, Inc. empowers companies of all sizes to
succeed by supplying market leading enterprise, production, and
large format printing solutions, supported by exceptional
professional service offerings. With unwavering dedication to
promote professional innovation, Canon Solutions America, Inc.
helps drive sustainability, nurture efficiency, and regulate costs
through the unification of comprehensive digital and traditional
printing and document management solutions. As a wholly owned
subsidiary of Canon U.S.A., Canon Solutions America, Inc. is
headquartered in Melville, NY and has sales and service locations
across the U.S. Our parent company, Canon Inc. (NYSE: CAJ), which
earned approximately $30.4 billion in global revenue in 2020, ranks
third overall in U.S. patents granted in 2020 and was named one of
Fortune Magazines Worlds Most Admired Companies in 2020. Canon
Solutions America offers a competitive compensation package
including, for eligible positions, medical, dental, vision, 401(k)
Savings Plan, discretionary profit sharing, discretionary success
sharing, educational assistance, recognition programs, vacation,
and much more. A more comprehensive list of what we have to offer
is available at
https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation
We comply with all applicable federal, state and local laws,
regulations, orders and mandates, including those we may be
required to follow as a federal government
contractor/subcontractor. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability or protected veteran status. If you are not
reviewing this job posting on our Careers site
csa.canon.com/careers, we cannot guarantee the validity of this
posting. For a list of our current postings, please visit us at
csa.canon.com/careers. #CSAPosting Tags #pm20 #li-jg1 #li-onsite
#ID22PI4c8bba29f676-25660-33347663
Keywords: Canon Solutions America, Inc., Silver Spring , Hospitality and Office Services Rep, Administration, Clerical , Wilmington, Maryland
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