Medical- Front Office & Billing Specialist
Company: BirthCare & Women's Health LTD
Location: Alexandria
Posted on: February 14, 2026
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Job Description:
Job Description Job Description Benefits: Paid time off Training
& development Benefits/Perks Competitive Compensation Great Work
Environment Career Advancement Opportunities About Us BirthCare &
Womens Health is a freestanding birth center offering home and
birth center services with a focus on safety, education, and
family-centered midwifery care. We serve women and families from
adolescence through menopause and are deeply committed to health
equity and community-based wellness. Job Summary We are seeking a
highly organized, compassionate, and detail-oriented Front Office
Administrative who will also handle billing responsibilities . This
position is essential to ensuring smooth day-to-day operations at
our front desk while supporting accurate and timely insurance and
patient billing processes. Responsibilities Front Office
Administration: Greet patients warmly and create a welcoming
environment. Manage phone calls, emails, voicemails, and
appointment scheduling. Check patients in and out, verify
insurance, collect co-pays, and confirm appointments. Maintain
patient records, intake forms, and secure document handling in
compliance with HIPAA. Coordinate communications between patients,
midwives, and administrative staff. Monitor and restock front
office supplies as needed. Handle incoming/outgoing mail and
package deliveries. Billing Duties: Prepare and submit medical
claims to insurance companies accurately and in a timely manner.
Verify insurance coverage and obtain pre-authorizations or
referrals when required. Follow up on unpaid claims, denials, and
patient billing issues. Generate patient statements and handle
billing inquiries professionally. Reconcile patient accounts and
process payments via various methods. Maintain up-to-date knowledge
of insurance regulations and billing codes (ICD-10, CPT). Work
closely with the midwives and clinical staff to ensure accurate
coding and documentation. Assure that initial contact information
is completed in MacPractice when potential clients inquire and/or
sign up for BirthCare Beginnings: Info and Tour Session Assist with
negotiation of contracts with insurance companies Assure proper
computer maintenance and functioning of the network Assist with
Birth Center quality improvement program as necessary
Qualifications Minimum 2 years of experience in a healthcare
administrative and/or billing role. Associate degree or documented
completion of medical office management program Experience with
medical billing software (e.g., Kareo, AthenaHealth, or similar)
and electronic health records (EHR). Familiarity with womens
health, midwifery, or OB/GYN settings is a strong plus. Out of
hospital birthing Proficiency in Microsoft Office Suite (Word,
Excel, Outlook). Strong understanding of insurance processes,
coding (ICD-10/CPT), and HIPAA compliance. Strong attention to
details, Good organizational skills Strong problem-solving
capability How to Apply: To apply, please submit your resume and a
brief cover letter detailing your relevant experience and interest
in the role to hr@birthcare.org. Please do not call, apply here or
to the information included.
Keywords: BirthCare & Women's Health LTD, Silver Spring , Medical- Front Office & Billing Specialist, Administration, Clerical , Alexandria, Maryland
