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Administrative Support Assistant

Company: Food and Drug Administration
Location: Silver Spring
Posted on: July 12, 2019

Job Description:

Administrative Support Assistant Department of Health And Human Services Food and Drug AdministrationOverview - ##### Open & closing dates 07/03/2019 to 07/10/2019 - ##### Service Competitive - ##### Pay scale & grade GS 5 - 6 - ##### Salary $37,955 to $55,006 per year - ##### Appointment type Permanent - ##### Work schedule Full-TimeLocation - Silver Spring, MD Few vacancies Relocation expenses reimbursed No Telework eligible Yes as determined by agency policy- Duties Summary This position is located in the Food and Drug Administration (FDA), Center for Drug Evaluation and Research (CDER), Office of Generic Drugs (OGD), Office of Generic Drug Policy (OGDP), Division of Policy Development (DPD). Additional selections may be made within the same geographical area. Learn more about this agency Responsibilities - Manages the appointment and meeting schedule for the Director of the organizational unit served, and those of other senior staff members as directed. - Serves as point-of contact for scheduling meetings for conferences rooms. - Performs a wide variety of administrative tasks associated with maintaining and supporting the work of the organization. - Receives and routes incoming and outgoing materials such as controlled or routine correspondence, reports, memoranda, and other forms of written communication. - Performs office automation duties to prepare documents such as correspondence, forms, and reports which can include technical material, graphs and charts. - Enters information into established data bases and similar systems which track various administrative activities of the organization. - Receives calls and visitors from within and outside the immediate organizational unit. - Respond to general inquiries and answers procedural questions about the organization and common work practices or policies. - Resolves problems or issues of a general nature, complex issues or problems are referred to the supervisor for resolution. Travel Required Not required Supervisory status No Promotion Potential 7 - #### Job family (Series) 0303 Miscellaneous Clerk And Assistant- Requirements Conditions of Employment - Citizenship Requirement: You must be a U.S. Citizen or U.S. National to be considered for this advertisement. - Time-in-Grade Requirement: If you are applying as a current Federal employee, you must meet the time-in-grade requirements, described in the Qualifications section, generally, 52-weeks of comparable experience at the next lowest grade. - Selective Service Registration: All males born on, or after, 12/31/1959, must be registered with the Selective Service OR have an approved exemption. - FDA participates in e-Verify: All new hires must complete the I-9 form; this information will be processed through e-Verify to determine employment eligibility. If a discrepancy arises, you must take affirmative steps to resolve the problem. - Security and Background Requirements: Appointment will require passing a background investigation. Not meeting this requirement may be grounds for personnel action. If hired, you may be subject to a background check at a later time. - Certification of Accuracy: All information concerning qualification for employment is subject to investigation and verification. False representation may be grounds for non-consideration, non-selection or appropriate disciplinary action. - Direct Deposit: You will be required to have your federal salary payments electronically deposited into an account with a financial institution of your choice. - You must meet ALL requirements by the closing date of this announcement to be considered. Only education, experience, and qualifications attained by this date will be considered. - Applicants must have at least a fully successful or equivalent performance rating to receive further consideration for this position. - Additional selections may be made from this vacancy, within the same geographical area, by other organizational elements from within FDA, through shared corporate recruiting activities. Qualifications In order to qualify for GS-0303-5/6 Time-in-Grade requirements must be met by 07/10/2019. Specialized Experience: To qualify for the GS-5: You must have at least one year of specialized experience, equivalent to the GS-04 level in the Federal service; that includes receiving and routing incoming and outgoing phone calls and correspondence; maintaining office records and filing systems, ordering routine supplies, typing office documents and reviewing forms for completeness. OR Education: Have successfully completed four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. (Note: You must attach a copy of your transcripts). OR Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond high school. Note: One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school. To qualify for the GS-6: You must have at least one year of specialized experience, equivalent to the GS-05 level in the Federal service, that includes receiving and routing incoming and outgoing phone calls and correspondence; maintaining office records and filing systems; ordering routine supplies, editing, typing, and reviewing office documents for completeness, tracking administrative activities in a database, and performing time and attendance and travel functions for staff. Note: As a general rule, education is not creditable above GS-5 for most positions covered by this standard; however, graduate education may be credited in those few instances where the graduate education is directly related to the work of the position. In accordance with Office of Personnel Management policy, federal employees are assumed to have gained experience by performing duties and responsibilities appropriate for their official series and grade level as described in their position description. Experience that would not normally be part of the employee's position is creditable, however, when documented by satisfactory evidence, such as a signed memorandum from the employee's supervisor or an SF-50 or SF-52 documenting an official detail or other official assignment. The documentation must indicate whether the duties were performed full time or, if part time, the percentage of times the other duties were performed. It is expected that this documentation is included in the employee's official personnel record. In order to receive credit for experience in your resume that is not within the official series and grade level of your official position, you must provide a copy of the appropriate documentation of such experience as indicated above. If you are applying based on some other qualifying eligibility (i.e. you are not applying as a current Federal employee), you must meet the specific requirements of the eligibility you are claiming, and must have sufficient past experience to demonstrate that you are minimally qualified for this position. See Unique Hiring Paths on USAJOBS for more information about various ways you may be eligible to apply! PHS Commissioned Corps Officers interested in performing the duties of this position within the Commissioned Corps may apply online to this announcement. Candidates will be referred to (CC) personnel and not as candidates for conversion to a permanent career or career-conditional appointment. *You must submit supporting documentation to verify your eligibility to apply for this vacancy. For most applicants, an SF-50 will be required. However, if you are applying as a Veteran, individual with a qualifying disability, or a displaced employee, you will be required to provide other supporting documents as applicable. *See the Required Documents section for more details.** Education Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For more information about this requirement, please visit the U.S. Department of Education website for Foreign Education Evaluation. Additional information ADDITIONAL CONDITIONS OF EMPLOYMENT: - Pre-employment physical required: NO - Drug testing required: NO - License required: NO - Mobility agreement required: NO - Immunization required: NO - Bargaining Unit Position: YES - Incentives may be authorized; however, this is contingent upon funds availability. If authorized, certain incentives will require you to sign a service agreement to remain in the Federal government for a period of up to 3 years. Note: This statement does not imply nor guarantee an incentive will be offered and paid. Incentives include the following: moving expenses, recruitment or relocation incentive; student loan repayment, superior qualifications appointment, creditable service for annual leave for prior non-federal work experience or prior uniformed military service, etc. - If you are serving, or have served in the last 5 years (from 07/10/2019) *as an Executive Branch political, Schedule C, or Non-career SES appointee, HHS/FDA may be required to obtain approval by the Office of Personnel Management (OPM) prior to beginning employment.* You can find out if you have held one of these appointment types by looking at your Standard Form 50s in your Electronic Official Personnel Folder (eOPF), in Section 5 where the legal authorities are listed. If you have served or are currently serving, you must provide a copy of your SF-50, Notification of Personnel Action, documenting this appointment. In addition, you will be required to respond to the question in the assessment and certify your responses to the questionnaire. Political Appointees FAQ - OPM All requirements must be met by the closing date of this announcement (07/10/2019); only education and experience gained by this date will be considered. You must continue to meet all requirements throughout the hiring process. How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. Once the job opportunity announcement closes (at 11:59 pm ET on 07/10/2019), a review of your resume and supporting documentation will be conducted, the information will be compared against your responses to the assessment questionnaire to determine your eligibility for Federal employment, and then whether you are qualified for this particular position. For some advertisements, the Food & Drug Administration receives hundreds, even thousands, of applications from job-seekers. Because of this high level of interest in positions with the FDA, the agency reserves the option of setting an application number limit. For this announcement, only the first 100 applications received for this vacancy will be considered. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your responses when compared to your background information, you may be deemed ineligible or your score may be adjusted to more accurately reflect your skills and abilities. Please follow all instructions carefully. Errors or omissions may affect your eligibility. Basis of Rating: Merit Promotion Procedures for the Food and Drug Administration (FDA) will be used to rate and rank candidates. The category assignment is a measure of the degree in which your background matches the competencies required for this position. Qualified candidates will be ranked into one of two categories: Best Qualified or Qualified. **Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics). You need not respond to the KSA's separately, but your resume should contain sufficient information to demonstrate possession of these Competencies. - Planning and Scheduling - Administrative Support - Office Automation - Oral Communication - Written Communication** To preview the application questionnaire, click the link below. ******************************************************** Background checks and security clearance Security clearance Other Drug test required No Position sensitivity and risk Non-sensitive (NS)/Low Risk Trust determination process Credentialing- Required Documents REQUIRED DOCUMENTS: - Resume *RESUME REQUIREMENTS: The federal government has very specific resume requirements. If you have not written a federal resume before, please watch this Resume Writing Tutorial video or review this Resume Writing FAQ to learn what details you should, and should not, include in your resume. At a minimum, your resume should list the position title, employer name and address, start and end dates (including month and year), salary (or grade and step), hours worked per week, and a list of duties performed or accomplishments, for EACH position listed. A CV (curriculum vitae) may not contain enough information to meet these resume requirements.* Additional documentation which may be required for some applicants: - DD-214/ Statement of Service - Disability Letter (Schedule A) - Disability Letter (VA) - PCS Orders - Performance Appraisal - Resume - Separation Notice (RIF) - SF-15 - SF-50/ Notification of Personnel Action - Transcript If you need help attaching supporting documents to your application, see the Applicant Help Site - Documents page. If you are unsure what documents might be required of you, contact the FDA Applicant Help Desk before the announcement closes.For detailed information about submitting transcripts, please see the Education section. PLEASE NOTE: To properly verify status eligibility and Time-in-Grade, your SF-50 must show your last promotion or grade/step increase, and ensure that your competitive status, tenure, SCD, and highest grade held are shown. If you do not submit an appropriate SF-50, we cannot verify your status eligibility and Time-in-Grade. 1. Full position title; Appointment type; Occupational series; Pay plan, series, grade, and step; Tenure code; and Service Computation Date (SCD). Please ensure your SF-50 includes the information above and it shows your last promotion or grade / step increase, and ensure that your competitive status, tenure, SCD, and highest grade held are shown. You may submit more than one SF-50 to ensure that we can determine your current status for eligibility and Time-in-Grade requirements. Please DO NOT submit an award SF50 or General adjustment SF50. Learn more about the SF-50 on the USAJOBS SF-50 Help Page. Applicants Claiming Veterans Eligibility: - Active Duty Members (Veterans Opportunity to Work, VOW to Hire Heroes Act of 2011): submit written documentation from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certification is submitted with your application package. - Parents of Deceased or Disabled Veterans (Gold Star Fathers Act of 2015): submit a copy of the deceased or disabled veterans' DD Form 214, Certificate of Release or Discharge from the armed forces that has the dates of service and discharge status AND the SF-15, Application for 10-point Veterans' Preference. - Widow or Widower: submit a copy of the deceased or disabled veterans' DD Form 214, Certificate of Release or Discharge from the armed forces that has the dates of service and discharge status AND the SF-15, Application for 10-point Veterans' Preference. - Spouse of a Living Veteran: submit a copy of the veterans' DD Form 214, Certificate of Release or Discharge from the armed forces that has the dates of service and discharge status AND the SF-15, Application for 10-point Veterans' Preference, and Documentation of Veteran's Inability to Work Because of a Service-Connected Disability. - Veterans Employment Opportunities Act (VEOA): To be eligible for a VEOA appointment under Merit Promotion consideration, the veteran must be: 1) a preference eligible; or 2) a veteran separated after 3 or more years of continuous active service performed under honorable conditions (you must submit a DD214-member copy 4). See Feds Hire Vets or USAJOBS' Veterans page for more details. Other Special Eligibility Documentation Requirements: Individuals with Disabilities (Schedule A):Individuals with intellectual disabilities, severe physical disabilities, or psychiatric disabilities, may apply for appointment through the Schedule A hiring authority. Certified verification of a disability from a licensed medical professional; a licensed vocational rehabilitation specialist; or any Federal, state, or District of Columbia agency or U.S. territory that issues or provides disability benefits will be required.Learn more on the USAJOBS Individuals with Disabilities Site. Displaced Federal employees who qualify for CTAP:If you are a former Federal employee who was displaced due to a Reduction-in-Force (RIF) or surplused by some other means, please submit a copy of the separation letter or RIF notice from your agency. To be selected under CTAP, you must still be found well-qualified for this position. Learn more on the USAJOBS Career Transition Assistance Site. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.- Benefits A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.- How to Apply To apply for positions with the Food & Drug Administration, you must have a USAJOBS ********* account, and be signed in to that account, before you click 'Apply Online'. See the USAJOBS Help Site article 'How does the application process work?' for more on this process. Additionally, you must provide a resume and any required supporting documentation listed on the announcement, and you must complete all assessment questionnaires BEFORE 11:59 pm Eastern Time on the closing date of this announcement, 07/10/2019 We recommend that you start the application process early enough that you can complete and submit your application before this deadline. Please note that you cannot submit documentation or make changes to your application after the close date. If you would like to learn how to use USAJOBS including: accessing and managing your account, adding saved documents, building a resume, or starting an application; we recommend you visit the USAJOBS How To site, and read up on any topic that you need help with. This site is located at: ************************************* Additionally, if you need technical assistance with USAJOBS (such as account issues) please visit the main USAJOBS Help site at: ****************************** FDA's Applicant Help Desk is not able to support USAJOBS-related issues. The Food & Drug Administration uses a system called Application Manager (USA Staffing) to post jobs and accept applications. If you are not familiar with Application Manager or encounter any difficulty with the site, we recommend that you review the Applicant HELP Site at: ************************************************************* This help site contains step-by-step instructions for completing the application process, submitting documentation, and completing questionnaires, and should be very helpful to you! You are encouraged to apply online. Applying online will allow you to review and track the status of your application. The FDA will provide reasonable accommodation to applicants with disabilities who are not able to apply online. If you need a reasonable accommodation for any part of the application process, please contact the Applicant Help Desk. Decisions on granting a reasonable accommodation will be made on a case-by-case basis. If after reviewing the USAJOBS and Application Manager help sites, you're not able to find the answer to your question or concern, or if you wish to request a reasonable accommodation, please contact the FDA Applicant Help Desk at ************, or e-mail **********************. The Applicant Help Desk is staffed between the hours of 7am and 6pm Eastern Time, Monday through Friday, except for government holidays. If you contact the Applicant Help Desk, please provide the following Vacancy Identification Number (VIN) ******** so that we may assist you faster. Agency contact information FDA Applicant Help Desk Phone ************ Email ********************** Address FDA Center for Drug Evaluation and Research 10903 New Hampshire Ave Silver Spring, MD 20993 US Learn more about this agency Next steps Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. The most highly qualified candidates will be referred to the hiring manager for further consideration and possible interview. We strive to make selections within 45 days of the closing date of this announcement. You will receive application status updates via email and via USAJOBS as the process unfolds. How to check your application status via USAJOBS and understand what each status means. How does the Hiring Process Work?- Fair & Transparent The Federal hiring process is setup to be fair and transparent. Please read the following guidance. Equal Employment Opportunity Policy The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. - Equal Employment Opportunity (EEO) for federal employees & job applicants Reasonable Accommodation Policy Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits. Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when: - An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job. - An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace. - An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events. You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis. Learn more about disability employment and reasonable accommodations or how to contact an agency. Legal and regulatory guidance - Financial suitability - Social security number request - Privacy Act - Signature and false statements - Selective Service - New employee probationary period This job originated on ***************. For the full announcement and to apply, visit ********************************************* Only resumes submitted according to the instructions on the job announcement listed at *************** will be considered.

Keywords: Food and Drug Administration, Silver Spring , Administrative Support Assistant, Administration, Clerical , Silver Spring, Maryland

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