Social Media Specialist

Company: HIAS Inc
Location: Silver Spring
Posted on: August 6, 2022

Job Description:

Job DescriptionPOSITION SUMMARY:HIAS seeks an experienced Social Media Specialist to collaborate closely with the communications, public affairs and programs teams to publicize and promote HIAS and our work in the U.S. and across the globe through social media campaigns. The right candidate will have the passion and skills to lead and strengthen HIAS social media efforts and increase the impact of our work in the U.S. and abroad.ESSENTIAL FUNCTIONS:Oversees and manages HIAS robust social media presence across multiple audience verticals and social platforms, and assures that programming priorities and campaigns are well represented; elevates and grows HIAS social media following and engagement across platforms.Maintains awareness of breaking news, national and regional refugee and asylum policy and trends, and ensures that HIAS social media feeds are accurate, authoritative sources of information.Writes, edits and maintains post content related to HIAS news, achievements, field work and special events.Develops and maintains comprehensive social media calendar.Coordinates social media strategy with HIAS international offices and the U.S. resettlement affiliate network; participates in global and domestic communications Communities of Practice.Monitors and reports on social media content, campaigns, successes and innovations across the nonprofit sector to keep teams apprised and aware of opportunities to evolve; employs testing for messaging, audience and content insights.Oversees development of graphics and other collateral for social media, working with internal resources and outside vendors as necessary.Helps HIAS leadership and key staff members develop their social media presence.Maintains strong awareness of HIAS brand identity and messaging platform; promotes HIAS brand internally and externally.Assists with managing digital assets and HIAS photo library.Participates in ongoing development of HIAS communications strategy, as well as training of staff in communications best practices.Performs other tasks as assigned.QUALIFICATIONS & REQUIREMENTS:Undergraduate degree, preferably in relevant field.3-5 years of experience in marketing and communications, especially managing social media for a large audience.Spanish fluency preferred.Strong awareness of evolving trends, tools, policies and best practices in social media and digital marketing.Excellent writing, copy-editing and interpersonal communications skills.Experience producing or overseeing development of multimedia content, including photo slideshows, videos and graphics preferred.Knowledge and/or experience with international marketing and communication strategies preferred.Experience with website content management preferred.Knowledge of refugee and/or asylum issues preferred.Experience working or volunteering with a Jewish organization preferred.Ability to collaborate and work independently in a fast-moving environment.Excellent interpersonal, organizational and project management skills; detail-oriented; ability to set goals, maintain calendar, measure impact and ensure program implementation is consistently on budget.Ability to multi-task and problem-solve diverse issues.Ability to demonstrate cultural sensitivity and communicate effectively across different cultures.EXTERNAL REPRESENTATION:All employees are expected to represent the organization in alignment with HIAS' mission, vision and values. Some employees of HIAS are expected to speak externally on behalf of the organization with clients, donors, affiliates, partners, etc. as part of their work-related responsibilities. Applicants for these roles acknowledge and accept the inherent risk associated with external representation of HIAS.HIRING PROCESS:We are committed to a fair and respectful hiring process, and we do our absolute best to respond to every applicant. We prioritize communication and transparency with all candidates, even those who are not moving forward. Heres a snapshot of our hiring process:Step 1: Submit your application!Step 2: Phone screen with a HIAS recruiter.Step 3: Video interview with the hiring manager.Step 4: Video interview with a panel of HIAS employees.Step 5: Online reference check with SkillSurvey.Step 6: Offer and background check with Shield Screening.Step 7: Start your professional journey with HIAS!Note: Some of our hiring processes may vary, and not all candidates will advance to each step.ABOUT US:Over one hundred years ago, the Jewish community founded HIAS (originally the Hebrew Immigrant Aid Society) in New York City, the immigrant gateway to America. Supporting Jews fleeing persecution and poverty in Eastern Europe, our founders were guided by the traditions, texts and history of the Jewish peoplea history of oppression, displacement and diaspora. HIAS has since helped generations of Jews facing violence because of who they were, and HIAS remains committed to helping Jewish refugees anywhere in the world. Today, our clients at HIAS come from diverse faiths, ethnicities and backgrounds, as do our staff. We bring our experience, history and values to our work across five continents, ensuring that refugees today receive the vital services and opportunities they need to thrive.HIAS is a learning community, committed to diversity and inclusion. We do our work with integrity, accountability, transparency and a commitment to the highest ethical standards. We seek employees from diverse backgrounds and life experiences to join our teams located in the United States and across the globe. People who identify as BIPOC, people with disabilities, people from the LGBTQ+ community and people with lived experiences of forced displacement or immigration are all encouraged to apply. We are committed to building a diverse workforce that reflects our vision, mission and values.VISION:HIAS stands for a world in which refugees find welcome, safety and opportunity.MISSION:Drawing on our Jewish values and history, HIAS provides vital services to refugees and asylum seekers around the world and advocates for their fundamental rights so they can rebuild their lives.VALUES:Welcome Acogimiento Hospitalit Hachnasat OrchimWe Welcome the Stranger Justice Justicia Justice TzedekWe Pursue Justice Empathy Empata Empathie ChesedWe Approach our Clients with Empathy Partnership Compaerismo Coopration ChevrutaWe Believe in Changing the World through Partnership Courage Coraje Courage OmetzWe Act with Courage to Build a Better World Resilience Resiliencia Rsilience RuachWe Adapt and Thrive, Continuously Demonstrating our Resilience DIVERSITY: HIAS is committed to a diverse and inclusive workplace. As an equal opportunity employer, all qualified applicants will be considered for employment without regard to race, color, national origin, ethnic background, ancestry, citizenship status, religious creed, age, sex, gender, sexual orientation, physical disability, mental disability, medical condition, genetic information, marital status, registered domestic partner or civil union status, familial status, pregnancy, childbirth, military status, protected veteran status, political orientation, or other legally protected status.

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