Dental Clinic Principal Administrative Aide (Full-Time)

Company: Primary Care Coalition of Montgomery County, MD
Location: Silver Spring
Posted on: June 24, 2022

Job Description:

This is full performance level office support work performing a full range of general office support functions for the Montgomery County dental clinics. Contacts are with other employees at all levels and with the general public to receive and provide information and make referrals. The employee will perform direct public service and assistance by receiving visitors, responding to inquiries, providing appropriate assistance or referring caller to other offices for assistance. The Montgomery County Dental Program has six dental clinics located throughout the county. Principal Administrative Aides may be assigned to a primary location, an alternate/secondary location or one of our satellite/community-based locations with less than 24-hours' notice. Alternate assigned locations may be temporary or long-term and frequent travel may be required.Employee will perform a major portion of their work using a variety of office automation systems and computer applications to produce correspondence, reports, and other documents in a variety of formats. This position requires proof of Covid 19+ vaccination.Responsibilities include:Provide phone and visitor reception for a dental clinic; ascertains nature of visit and arranges for and/or schedules visitors with appropriate staff or refers visitors; queries callers to ascertain nature of calls and refers to appropriate staff or responds to callers' needs on own.Maintain Dental Clinic calendars and schedules, scheduling dental appointments and committing staff and/or supervisor to appointments, meetings and other obligations as authorized.Maintain electronic dental records and prepares reports on such recordsReceive and process information on the dental clinic from various sources and compiles such data for financial, statistical, operational and other reports.Arrange meetings, conferences, workshops and similar gatherings.Produce typed or word processed documents from rough draft, verbal instructions or taped material, utilizing extended features of word processing software needed for documents.Maintain files including following established retrieval control, expansion, retention and archival procedures.Develop and/or modify forms, methods and procedures for more efficient processing of recurring office tasks; maintains office supplies and recommends on use and procurement of office supplies and equipment; and requests maintenance and phone services.Process administrative transactions including fee collections.Performs related duties as required.Travel to various Montgomery County Dental Clinics will be required.Qualifications:Two (2) years of administrative and/or customer service related work experience. Graduation from high school or High School Certificate of completion recognized in the State of Maryland.Knowledge of and ability to apply fundamentals of business English, spelling, grammar, punctuation, arithmetic and standard office practices and procedures.Knowledge of basic requirements, procedures, and regulations of the dental program or the ability to acquire such knowledge rapidly, as it pertains to the work assignment.Knowledge of standard office procedures.Skill in operating electronic health records software or to acquire such knowledge rapidly. Skill in operating word processing, microcomputer, and other office automation equipment and applicable software applications.Ability to perform arithmetic computations accurately and quickly.Ability to work independently on multiple and various office tasks and projects.Ability to maintain multiple records and/or files.Ability to communicate effectively in English, both orally and in writing, and to exercise good judgment, courtesy and tact in dealing with the general public to resolve problems.Ability to process office forms, payments, requests and applications and to prepare records for approval by a supervisor as required.Ability to meet time sensitive deadlines and/or demands.Ability to attend meetings and perform other work assignments at locations outside the office.Bilingual in English and Spanish preferred.ADA RequirementsThis job operates primarily in an office environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, stand, talk and hear. The employee is required to walk; use hands and fingers to operate, handle, or feel objects, tools, or controls; and reach with hands and arms. This position requires frequent verbal and written communication skills, math and calculation skills. This role routinely uses standard office equipment such as computers, telephones, photocopiers, filing cabinets and fax machines. Work involves travel to meetings, conferences and hospitals, which may require long periods of walking and standing.DisclaimerThis job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected of an incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of an incumbent. An incumbent may be asked to perform other duties as required.PCC is an Equal Opportunity Employer and encourages diversity in the workplace.

Keywords: Primary Care Coalition of Montgomery County, MD, Silver Spring , Dental Clinic Principal Administrative Aide (Full-Time), Education / Teaching , Silver Spring, Maryland