Infrastructure Engineer
Company: InterSources
Location: Washington
Posted on: April 25, 2024
Job Description:
Job Title: Infrastructure Engineer
Job Type: Contract to Hire
Job Location: Washington, DC (Onsite)
Job Description:
The selected candidate will typically report to the Service
Delivery Lead responsible for Network & Telecom and work closely
with other team members providing IT support to field/remote
office. The main responsibilities will include but are not limited
to the following:
- Participates in the development and implementation of the
network infrastructure in field offices, including physical and
logical design of network and telecom infrastructure, analyzing
existing network platforms and systems, and recommending
solutions.
- Provides technical input in the design, installation,
maintenance, and support of network infrastructure including remote
office LAN/WAN, AV/IT infrastructure, and network connectivity to
cloud environments (i.e. AWS, Azure, and OCI, etc.), Telephony
infrastructure, etc.
- Provides technical input and project leadership in the planning
and managing field office network and AV/IT projects when opening
new offices, upscaling, renovating, and relocations offices.
- Participates in the design and support of new network and AV/IT
systems in Field offices.
- Ensures effective coordination with other IT support teams - IT
systems engineers, IT security, as well as MSP support staff to
ensure successful implementation of the new/upgraded network
systems.
- Work closely with other stakeholders involved in remote office
projects - CSF/GRE, Area department, Security, etc.
- Contribute to drafting of technical and business specifications
and requirements for network equipment in accordance with
technology trends, security, and industry standards. Minimum
Qualifications
- Bachelor's degree in computer science or related Information
Systems disciplines
- 10 years practical experience in corporate IT operations
environment covering design, implementation and support of network
systems preferred.
- 5 years hands-on experience working in field office IT support
- installing, configuring, and troubleshooting networking
technologies specifically Cisco Meraki SD-WAN platform.
- Solid grasp of all aspects of LAN and WAN operation, routing,
topology, network protocols, active network, and point-to-point
components, including, but not limited to: TCP/IP, VPN, routers,
gateways, switches, firewalls, Ethernet Standards, MPLS, VXLAN,
SD-WAN, Cloud delivered firewalls, etc.
- Network Programmability skills with Meraki APIs(using python or
any language) and ability to automate regular network tasks.
- Ability to develop network topology, wire diagram, and document
detailed lab test plans and reports. Skills and Experience
- Experience implementing and supporting Cisco Meraki routers,
switches, WAPs and dashboard, etc.
- Hands on experience in designing and supporting Polycom video
conference platforms equipment, and Microsoft Teams rooms
systems.
- Experience using Meraki API's, Thousand eyes, Meraki Cameras,
Sensors, etc.
- Preferred experience in Network Security, access control
systems, CCTV, and PABX systems.
- Knowledge of APC UPS technologies, Client printers, and Windows
OS.
- Strong interpersonal and communication skills and the ability
to work effectively with a wide range of constituencies to
communicate technical information and non-technical personnel.
- Experience of SIP, VoIP, H.323, and other similar network
technology protocols from a hardware and network standpoint.
- Ability to speak any two languages a plus - English, French.
Major Duties and Responsibilities
- Manages network projects from initial design, engineering,
final installation, and system commissioning.
- Provides technical input on the design and project leadership
on new or upgraded field office network projects.
- Performs administration and deployment of network
infrastructure.
- Performs routine maintenance and conducts regular operational
tests on the status of the network systems and services.
- Creates and update documentation for network systems, including
detailed architectural designs.
- Coordinates submission and processing of requisitions for
network equipment supplies and spares, ensuring minimum spares
levels, receiving, and inspecting network equipment and
coordinating RMAs for defective equipment and replacement
products.
- Performs maintenance and upgrades of network hardware and
operating systems while ensuring compliance with vendor support
agreements for the network infrastructure.
- Maintains network platform security standards to avoid
technical obsolescence and maintain up-to-date inventory of all
applicable hardware & software.
- Participate in proactive service management and incident
response to minimize and mitigate operational impact.
- Participate in root cause analysis and corrective actions to
resolve operational issues on the network infrastructure and
hardware platforms.
- Troubleshoots routing and switching in a multi-site
environment, as well as network connectivity with cloud
environments such as AWS, Azure, OCI, and remote Disaster Recovery
environments Must Have Skills:
- CCNA certificate or related certificate along with bachelor's
in computer science,
- SD-WAN, Meraki (Certification), Azure
About Us:
InterSources Inc, a Certified Diverse Supplier, was founded in 2007
and offers innovative solutions to help clients with Digital
Transformations across various domains and industries. Our history
spans over 16 years and today we are an Award-Winning Global
Software Consultancy solving complex problems with technology. We
recognize that our employees and our clients are our strengths as
the diverse talents and opportunities they bring to the table
enable us to grow as a global platform and they are causally linked
with our success. We provide strategic and technical advice, and we
have expertise in areas covering Artificial Intelligence, Cloud
Migration, Custom Software Development, Data Analytics
Infrastructure & Cloud Solutions, Cyber Security Services, etc. We
make reasonable accommodations for clients and employees and we do
not discriminate based on any protected attribute including race,
religion, color, national origin, gender sexual orientation, gender
identity, age, or marital status. We also are a Google Cloud
partner company. We align strategy with execution and provide
secure service solutions by developing and using the latest
technologies that thrive our resources to deliver industry-leading
capabilities to our clients and customers, making it convenient for
our clients to do business with InterSources Inc. Our teams also
drive growth by refining technology-driven client experiences that
put the users first, providing an unparalleled experience. This
results in strengthening the core technologies of clients, enabling
them to scale with flexibility, create seamless digital experiences
and build lifelong relationships.
Keywords: InterSources, Silver Spring , Infrastructure Engineer, Engineering , Washington, Maryland
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