Elevator Service Operation Manager
Company: Collins Elevator Service Inc
Location: Washington
Posted on: April 3, 2026
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Job Description:
Job Description Job Description Small union elevator service
company serving the Washington, DC metropolitan area is seeking to
fill a full-time position for Elevator Service Operations Manager.
JOB RESPONSIBILTIES: Fast-paced environment with the opportunity to
develop your field operations career. We are seeking a committed,
responsible, motivated, top performing elevator field operations
professional to deliver high quality products/services that meet
customer needs. The successful candidate will be responsible for
overseeing and managing the entire Service Department which
includes all maintenance and repair services. Key areas of
responsibility include: · Set clear vision and goals for the
Service and Maintenance Department to achieve targeted performance
metrics. · Supervise, manage, oversee, and optimize the
Service/Repair and Maintenance department in increased growth and
profitability, customer satisfaction, and safety. · Analyze job
completion to determine shortfalls and develop action plans to
improve performance. · Dispatching – Schedule maintenance visits
and service requests, testing coordination, callback management,
manage maintenance completion · Field efficiency - communicating,
managing, directing field technicians · Seeking bid solicitations ·
Performing site surveys – perform layouts, field measurements,
prepare maintenance agreements, proposals and bids, pricing,
contracts, open order repair. · Labor and material costs management
– ordering parts, · Customer communication and satisfaction ·
Enforcing company guidelines and rules · Maintain a sterling
representation of the company at all times; Qualification: ·
Experience leading field technicians and/or supervisors in
performing elevator maintenance and repair functions. · Very strong
knowledge of elevators, elevator service contracting, and elevator
service estimating. · Very comfortable in a technical environment
utilizing Microsoft based computer software - Word, Excel,
PowerPoint, and Outlook · Proven success in leading others is
crucial · Excellent communication skills · Highly team-oriented ·
Self-motivated individuals who have the ability to manage many
simultaneous projects and responsibilities.
Keywords: Collins Elevator Service Inc, Silver Spring , Elevator Service Operation Manager, Engineering , Washington, Maryland
