Program Manager (PHCOE)
Location: Silver Spring
Posted on: February 22, 2021
Job #: R-00043492
Location: Silver Spring, MD
Category: Proj and Prog Management
Schedule (FT/PT): Full Time
Travel Required: Yes, 25% of the time
Potential for Telework: No
Clearance: Public Trust
Referral Eligibility : Ineligible
Group: Health Description Job Description:The Program Manager
oversees the contract performance of all staff for successful
overall operation of the Outreach/Transition Support Contact Call
Center Program. (PHCOE)The inTransition Program offers specialized
coaching and assistance to support Service members receiving mental
health and/or moderate to severe TBI care who are relocating to
another assignment, returning from deployment, transitioning from
Active Duty to Reserve Component, Reserve Component to Active Duty,
or preparing to leave military service. The Program Manager ensures
for the provision Outreach/Transition Consultants, triage support
staff in specialty area, and other support staff, knowledge and
access to subject matter expert resources as needed to successfully
operate and manage all contact calls coming into the
Outreach/Transition Support Contact Call Center Program. The PM
serves as the single point-of-contact for communication with
Government management.-- *Positions are contingent upon Leidos
being awarded program contract.* Primary Responsibilities
- Establishes and maintains the Outreach/Transition Support
Contact Call Center Program's policies and procedure
- Oversees the 24/7/365 Outreach/Transition Support Contact Call
Center Program operations.
- Monitors, analyzes, and reports on the Outreach/Transition
Support Contact Call Center Program's performance.
- Identifies of areas for service improvement.
- Serves as primary point of contact during emergency
- Coordinates with Government management regarding
implementation, operational, and programmatic issues.Basic
- Master's Degree in management or health related field required.
6 additional years' experience can be accepted in lieu of masters'
- 10 years related experience working with government agencies,
contracting, and program management required.
- Knowledge of large federal program management and federal
budget process required. Ability to use sound judgment in problem
solving and excellent interpersonal and communications skills
required. Ability to coordinate multiple sites and complex issues
at any given time required. Must adhere to legal, professional, and
ethical codes with respect to confidentiality and privacy.Preferred
- Project Management Professional (PMP) certified
- DoD/Military Health System experienceExternal Referral
Bonus:IneligiblePotential for Telework:NoClearance Level
Required:Public TrustTravel:Yes, 25% of the timeScheduled Weekly
Hours:40Shift:DayRequisition Category:ProfessionalJob Family:Proj
and Prog Management About LeidosLeidos is a Fortune 500 --
--information technology, engineering, and science solutions and
services leader working to solve the world's toughest challenges in
the defense, intelligence, homeland security, civil, and health
markets. The company's 38,000 employees support vital missions for
government and commercial customers. Headquartered in Reston, Va.,
Leidos reported annual revenues of approximately $11.09 billion for
the fiscal year ended January 3, 2020. For more information, visit
www.Leidos.com . Pay and BenefitsPay and benefits are fundamental
to any career decision. That's why we craft compensation packages
that reflect the importance of the work we do for our customers.
Employment benefits include competitive compensation, Health and
Wellness programs, Income Protection, Paid Leave and Retirement.
More details are available here .Securing Your DataLeidos will
never ask you to provide payment-related information at any part of
the employment application process. And Leidos will communicate
with you only through emails that are sent from a Leidos.com email
address. If you receive an email purporting to be from Leidos that
asks for payment-related information or any other personal
information, please report the email to firstname.lastname@example.org
.Commitment to DiversityAll qualified applicants will receive
consideration for employment without regard to sex, race,
ethnicity, age, national origin, citizenship, religion, physical or
mental disability, medical condition, genetic information,
pregnancy, family structure, marital status, ancestry, domestic
partner status, sexual orientation, gender identity or expression,
veteran or military status, or any other basis prohibited by law.
Leidos will also consider for employment qualified applicants with
criminal histories consistent with relevant laws. Description Job
Description:Supports the... Description Job Description:The Defense
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Keywords: Leidos, Silver Spring , Program Manager (PHCOE), Executive , Silver Spring, Maryland
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