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Branch Manager / Sales Manager

Company: Len The Plumber
Location: Silver Spring
Posted on: June 18, 2022

Job Description:

Branch Manager - Silver Spring MD - LEN THE PLUMBERPlumbing Service Sales Division Join our busy and growing team in one of the largest / highest volume branches in LTP! The Branch Sales Manager ( Branch GM ) is accountable and provides leadership to the Plumbing Division. Great opportunity! Established team of awesome Service Techs, strong Service Managers, Zone Dispatch -- a skilled Branch Manager can step in and make this high performing team their own!The position has full P&L accountability, drives Business Development, Training and Customer Service for a multi-million-dollar residential plumbing service operation. Through the direct supervision of the Service Managers, the Branch Manager oversees the Service Technicians and Branch Operations. We're looking for high energy, business & financial acumen, a strong customer service focus and desire to build and lead an established Team of quality Techs and Managers - Highest Volume Team in the company! We are looking for a person who has managed a branch team, preferably in PLUMBING / Residential Service. Do you work for one of our competitors and feel unappreciated? Feel stagnant in your career? No room to grow? Join LTP and GROW with us - and have fun building your Team! Maybe YOU are who we're looking for lead this high performing location! ESSENTIAL JOB FUNCTIONS: Full P&L Accountability for the Branch Location. Develop and communicate a Business Plan tied to the area of responsibility; motivate and fully mobilize the organization to achieve the Business Plan. Increase revenue level and gross profit goals through Business Development; i.e. geographical expansion; new lines of service, etc. Run and direct professional sales organization: accountability over sales conversion rate, revenue, profitability, customer service. Organizational Development: work in partnership with Executive Team to develop a winning organization through career pathing and training/development. Recruit, retain and develop talent to successfully drive high levels of performance to meet revenue and profitability targets following company's KPI's and performance driven business model. Drive the organization to consistently deliver on our brand promise of 'same day' service and an excellent customer service experience at every touch point in the service delivery cycle. Participate in the full development of a Training and Onboarding program to include technical, soft skills, Safety/OSHA, ride-alongs, coaching both at the Managerial, Professional and Technician. QUALIFICATIONS/ABILITIES: Outstanding leadership and communication skills at all levels of the organization. Demonstrate high levels of collaboration cross-functionally Excellent business acumen; Ability to develop, communicate and carry out a Business Plan. Strong analytical Skills: review, interpret, draw conclusions and formulate actions based on KPI's and other data. EXPERIENCE/EDUCATION: Bachelor's Degree in Business Administration highly preferred. 5+ years experience in the Service Industry in a managerial role with a proven history of; P&L Accountability, Sales, Training/Development, Sales/Operations; Customer Service. Sales experience strongly desirable. OSHA/SAFETY Experience. Experience in similar consumer - service industry: Plumbing, HVAC, Home Improvement, Construction would be helpful. Compensation Our company has a strong philosophy of compensating the highest quality people with the highest pay in our industry. In addition to a competitive base salary, we offer eligible staff with a robust Bonus structure that rewards top performance and a strong Benefits package including a matched 401K, Health Insurance, and PTO. Benefits Include:

  • Low Deductible Health, Dental, Vision Insurance
  • Short Term and Long Term Disability
  • Term Life
  • Company Matched 401k
  • Up to 3 Weeks of Paid Vacation
  • Paid Holidays Disclaimer: The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job. EOE PI181704392

Keywords: Len The Plumber, Silver Spring , Branch Manager / Sales Manager, Executive , Silver Spring, Maryland

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