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Director of Human Resources

Company: CASA de Maryland, Inc.
Location: Hyattsville
Posted on: May 25, 2023

Job Description:


CASA's mission is to create a more just society by building power and improving the quality of life in working class and immigrant communities. Our vision is a future where we stand in our own power, our families live free from discrimination and fear, and our diverse communities thrive as we work with our partners to achieve full human rights for all. CASA has a sister organization, CASA in Action, a separate, but related, nonprofit organization that is exempt from federal income tax under section 501(c) (4) of the Internal Revenue Code. Although CASA and CASA in Action share a common goal of supporting immigrant's communities, they are separate organizations with their own board of directors. A set of employees at the two organizations, including the person filling this position, shares their time between the two organizations. This has no effect on salary or benefits.

CASA seeks a Director of Human Resources (HR) to strengthen and implement administrative and operational processes, procedures, and policies, while directly overseeing the Human Resources department. The HR department is passionate about building amazing experiences for all staff across all of CASA's footprint. The HR department helps to meet the organizations goals, while ensuring staff productivity, engagement, and retention is high, and staff feel welcome at CASA. As a member of the senior leadership team, the Director will provide leadership and strategy to the organization ensuring alignment with organizational goals and priorities.

Reporting to the Chief Operating Officer (COO), the Director of Human Resources is responsible for the central coordination of all administrative functions of the Human Resources department, ensuring alignment with the organization's mission. The Director will be responsible for enhancing the organization's Human Resources department by evaluating, planning, and implementing programs in support of core functional areas, including, compensation and benefits, compliance, HR systems, employee engagement and retention, performance management and development, and organizational strategy. The Director is an active member of the Executive leadership team, reports to the COO, and manages direct reports.


Organizational Leadership and Strategy

  • Actively participate as a thought partner with the COO, and other members of the senior leadership team, to co-create organizational decisions and provide peer support
  • Lead efforts to increase operational literacy across the organization to promote effective policy and process management and develop internal
  • Leadership Provides vision, leadership, and strategic guidance for the organization-wide design and implementation of strategies that promotes racial justice, equity, inclusion, and belonging
  • Leads and develops an internal team to support CASA's goals and priorities, including management of the process and system to track progress on long- and short-term goals
  • Plays a critical role in collaborating with the COO, and key members of the senior leadership team, in strategic decision-making, and operations as CASA continues to enhance its quality programming and build capacity.
  • Provide leadership and oversight for advancing CASA's Racial Justice, Equity, and Inclusion (RJEI) mission and goals
  • Collaborate with Director of Leadership, and other implementation managers, to co-lead design and implementation strategies ensuring ongoing success and achievements over the awareness and understanding of RJEI and employee engagement
    Human Resources
    • Evaluate, develop, update, and implement internal employment and HR operational policies, procedures, and systems, including identifying new areas for potential growth, enhancement, or strengthening of infrastructure
    • Evaluate the impact of long-range planning of new programs and organizational strategies as those items affect the attraction, motivation, development, and retention of staff
    • Create employment experiences and spaces that grows staff in their skills and commitment to our members and organizations
    • Develop initiatives to foster a diverse, equitable, and inclusive culture, valuing differences and creating a sense of belonging
    • Provides leadership for talent acquisition and retention strategies that result in a diverse workforce and the development of programs and services that support, develop, leverage, and recognize the strengths and contributions of all employees;
    • Develop strategies and programs to identify and develop talent within the organization
    • Develop models to identify competency, knowledge, and talent gaps and create specific training programs for staff, interns, and volunteers
    • Evaluate succession needs and develop plans to prepare staff for more significant responsibilities
    • Provide guidance and accountability for compliance with organizational policies and procedures
    • Stay abreast of changes in the field and forecast policy and procedure revisions to ensure compliance with federal, state, and local regulations
    • Develop and maintain robust system for on-boarding to off-boarding of employees
    • Support staff and supervisors in handling performance issues, grievances, and other HR related concerns and issues
    • Raise and track issues and conflicts, remove barriers, resolve issues of complexity involving stakeholders and escalate to an appropriate level when required
    • Oversee management of the HRIS and LMS systems and develop reporting metrics for critical analyses of human resources of the organization.
    • Evaluate the HR department's structure, provide leadership to improve the team's efficiency and effectiveness, providing the team with professional and personal growth opportunities
    • Track progress and develop reports for Executive Management

      • A degree or certificate in Business Management, Business Operations, and/or related Business certifications are a plus;
      • Prior experience in operations, administration, and/or human resources management is required, with at least five (5) years of management/director level experience at a nonprofit organization
        • Strong applied computer skills, with high degree of skills in office technologies
        • Expert knowledge with Microsoft Excel, Microsoft Word
        • Excellent interpersonal, analytical, organizational, and management skills
        • Excellent oral and written communication skills.
        • Efficiency, thoroughness, and attention to detail, along with strong organizational and administrative abilities
        • Function independently, be proactive, and take initiative
        • Bilingual English/Spanish preferred
        • Strong work ethic and attention to detail
        • Must maintain the highest level of confidentiality
        • Commitment to diversity, equity, and cross-cultural competence
        • Enthusiastic support of CASA's strategic vision, mission, and goals

          PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit, walk, stoop, kneel, crouch, talk, and hear; frequently required to reach with hands and arms; must be able to occasionally lift objects up to twenty-five (25) pounds.

          WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is occasionally exposed to wet and/or humid conditions and outside weather conditions. The noise level in the work environment is usually moderate.

          ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

          CASA, Inc. and CASA in Action do not discriminate on the basis of race, color, religion, sex, national origin, disability or sexual orientation

          This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

          CASA has implemented a mandatory vaccination policy effective 01 February 2022, requiring COVID-19 Booster vaccination(s) for all employees and prospective employees, AmeriCorps members, and paid or non-paid internships. In accordance with CASA's duty to provide and maintain a workplace that is free of known hazards, we are adopting this policy to safeguard the health of our employees, AmeriCorps members and interns, and their families, CASA members and visitors, and the community at large from infectious diseases that may be reduced by vaccinations. In making this decision, the executive leadership team reviewed recommendations from the Centers for Disease Control and Prevention, the Advisory Committee on Immunization Practices, CASA's Legal Counsel and local health officials. All prospective employees will be required to provide proof of COVID 19 vaccination or appropriate medical / religious accommodation documentation prior to the first day of employment with CASA. AmeriCorps member candidates will be required to provide proof of COVID 19 vaccination or appropriate medical / religious accommodation documentation at the time of presenting proof of citizenship and SSN eligibility.

Keywords: CASA de Maryland, Inc., Silver Spring , Director of Human Resources, Executive , Hyattsville, Maryland

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