Office Manager

Company: PRISM Vision Group
Location: Silver Spring
Posted on: September 16, 2023

Job Description:

Summary:The Office Manager reports to the Director Operations and is responsible for the performance of Front Desk, Clerical, Technicians, Scribes, and Photographers. The Office Manager leverages administrative and clinical knowledge to coordinate efficient practice management.Role and Responsibilities:Oversees day to day practice operations; administers policies and proceduresOversees office financials and promotes the most efficient use of office resources/budget; dispenses/reconciles petty cashOversees staff scheduling, time and attendance; e.g. vacations, sick/personal time, etc.Regularly assesses staffing requirements; interviews, hires and trains new employees as necessaryEnsures staff are familiar with job requirements, expectations, and safe and proper use of facilities and equipmentConducts annual employee performance reviews; provides ongoing coaching and mentorshipConducts regular departmental and office staff meetingsPromotes professionalism and superior customer service by all levels of staff; develops process improvements on a regular basisManages accurate filing and organization of patient accounts/demographicsEnsures compliance with federal/state/local regulations (HIPAA, OSHA, etc.)Regularly interfaces with staff, physicians, patients, and other stakeholdersKeeps abreast of industry best practices and pursues continued personal educationPerforms other duties as assignedEssential Qualifications:Education: BA/BS degree preferredExperience: 3+ years' experience in a management role; medical office management experience requiredKnowledge/Skills/ExperienceFacility in supporting compliance with organizational policies, procedures and systemsAdvanced knowledge of HIPAA guidelines, practices and proceduresKnowledge of medical practices, terminology, and reimbursement policiesSolid computer skills - requirement of MS applications - MS Project, Word, Excel, PowerPointOutstanding written and oral communication skills; ability to communicate clear expectationsSuperior organizational and time-management skills; ability to prioritize and delegate responsibilitiesSkill in evaluating the effectiveness of existing methods and proceduresSkill in operating a variety of office equipment and computer programsDemonstrated ability to mentor and support the professional development of staff membersDemonstrated commitment to fostering an environment of collaboration, inclusion and diversityAbility to thrive in a fast-paced, dynamic organization

Keywords: PRISM Vision Group, Silver Spring , Office Manager, Executive , Silver Spring, Maryland