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Director, People and Culture

Company: Worldcentralkitchen
Location: Washington
Posted on: April 20, 2024

Job Description:

World Central Kitchen, Inc. (WCK) seeks a talented and committed Director, People and Culture to provide leadership for our entire global team including employees, independent contractors, and volunteers. Part of a growing HR team, the successful candidate must be a true expert in people relations and culture building management, experienced in implementing strategic plans that build proactive, anticipatory/reactive relations strategies, solutions, and guidelines that ensure the people experience and leadership effectiveness are at its peak. -This new role will report to the Chief People Officer (CPO) and work in concert with the HR team and senior leaders across our growing global organization. This role requires a sincere commitment to WCK's mission, with some travel, including internationally, and the expertise and empathy to provide effective leadership while promoting and enabling a fair and inclusive workplace. -This position is intended to be a full-time hybrid position based in Washington DC requiring 2-3 days per week onsite.Key Duties & Responsibilities: -

  • Provide expert-level guidance, advice, and support to HR colleagues, executives, and people managers across WCK on a wide variety of people relations issues, policies, procedures, and workplace investigations to create and sustain a positive People experience. -
  • Effectively engage as a trusted adviser with all levels of leadership in providing continuous training and development regarding how to properly navigate managing staff behavior both proactively and remedially.
  • Cultivate a strong rapport across WCK that is based on a high level of collaboration, trust, and inclusion to ensure concerns and disputes are raised promptly and addressed fairly.
  • Ensure compliance with WCK policies and practices by accurately and rapidly responding to inquiries regarding policy and procedure interpretation and providing guidance to staff and their leaders. - -
  • Survey and analyze key culture building opportunities and lead programs to build and align WCK's culture appropriately across diverse teams distributed over multiple time zones.
  • Assess, develop, implement, and facilitate DEI initiatives and goals -
  • Establish, implement, and manage an effective and equitable progressive discipline process
  • Effectively manage and resolve individual cases while maintaining a clear strategic view of wider issues or patterns and effective responses
  • Maintain and protect the confidentiality of cases, communications, and related systems and tools - -
  • Design the effective collection and analysis of exit interview data, conducting exit interviews and follow up communications as needed -
  • Collaborate to proactively assist with reasonable accommodations related processes, requests, and case management
  • Perform all other duties and tasks as assigned
    • 8-10 years of people relations experience, including investigations and training at a senior level in large, complex multinational organizations
    • Exceptional relationship-building skills to effectively pre-empt, understand, and respond to global employee relations needs
    • Proven track record in effectively building and growing culture building programs at scale
    • Proven track record in designing and delivering successful employee relations training interventions
    • Experience supporting direct employees, Employer of Record employees, independent contractors, and volunteers
    • Experience managing large-scale change projects
    • Experience using case management and employee reporting systems
    • Demonstrated knowledge of US and international employment law - -
    • Exposure to global employee relations management - -
    • Exceptional written and verbal communication - -
    • Excellent organizational skills and attention to detail -
    • Must be able to deploy occasionally including internationally
    • Must be legally authorized to work in the US without visa sponsorship now and in the future
    • Must have valid passport Preferred candidates will have international employee relations experience.This application requires a cover letter that explains your interest in this position and in working for WCK. Applications without a letter will not be considered. Please apply early as we will consider applications on a rolling basis and may stop accepting new applications without notice.References and Background ChecksTo help ensure the safety of our communities and our teams, our selection process will include reference and background checks, subject to any legal or regulatory requirements.Equal OpportunityWCK is an equal opportunity employer committed to inclusion and diversity and to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics.Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of employment at this time.E-VerifyFor US based employment, WCK participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. Please view the E-Verify posters with important information.Para empleados en los EEUU, WCK participa en E-Verify y proporcionar-- al gobierno federal la informaci--n de su Formulario I-9 para confirmar que usted est-- autorizado para trabajar en los EE.UU.. Los empleadores s--lo pueden utilizar E-Verify una vez que usted haya aceptado una oferta de trabajo y completado el Formulario I-9. Haz clic para ver los carteles de E-Verify con informaci--n importante.No recruiters or agencies, please.WCK offers competitive compensation and great benefits including:
      • Zero premium medical, dental, and vision plans including for dependents within 30 days
      • 403(b) retirement account with 50% match up to 8% of employee salary deferrals within 30 days
      • 100% employer-sponsored group life and disability insurance within 30 days
      • Responsible Paid Time Off which includes vacation, sick, and personal leave plus paid holidays
      • Growth opportunities
      • Employee Assistance Programs
      • Annual salary reviews and other benefits as detailed in the Personnel Manual
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Keywords: Worldcentralkitchen, Silver Spring , Director, People and Culture, Executive , Washington, Maryland

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