Tableau Customer Success Manager (TS/SCI)
Company: Salesforce
Location: Washington
Posted on: May 25, 2025
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Job Description:
Tableau Customer Success Manager (TS/SCI)
Apply remote type Office - Flexible locations District of Columbia
- Washington DC Virginia - Mclean time type Full time posted on
Posted 2 Days Ago job requisition id JR281726
To get the best candidate experience, please consider applying for
a maximum of 3 roles within 12 months to ensure you are not
duplicating efforts.
Job Category
Customer Success
About Salesforce
We're Salesforce, the Customer Company, inspiring the future of
business with AI+ Data +CRM. Leading with our core values, we help
companies across every industry blaze new trails and connect with
customers in a whole new way. And, we empower you to be a
Trailblazer, too - driving your performance and career growth,
charting new paths, and improving the state of the world. If you
believe in business as the greatest platform for change and in
companies doing well and doing good - you've come to the right
place.
Role Description
For our customers who wish to get the most value out of Salesforce
with an enterprise experience and the fastest support delivered by
our most skilled experts, they purchase our Signature Success Plan.
Signature drives the right insights and people at the right time -
which can make all the difference. When you have Signature, you
unlock our deepest level of partnership, most skilled expertise,
and tools to stay agile.
The Customer Success Manager serves as a named resource and partner
for the Salesforce Signature customer organizations. They
orchestrate all deliverables their customer is entitled to,
including coordinating the day-to-day customer Signature experience
from onboarding through signature contract renewal and growth
opportunities. They develop deep relationships with their
customers' team members and pair that with relevant industry
knowledge to improve implementation health. This role will also
partner across Salesforce to provide a unified Signature experience
for their customers.
The Customer Success Manager in the Public Sector operating unit
supports federal civilian signature customers. They understand that
supporting government customers requires a comprehensive
understanding of government processes, regulations, and compliance
requirements. They must possess US Citizenship as they will support
government agencies using Salesforce GovCloud. Strong
problem-solving abilities are necessary for navigating public
sector challenges and finding innovative solutions.
Your Impact
Minimum Requirements
Note: This is an office-flexible role. The expectation is to be
in-office 3 days a week when local to an office.
Ideal candidate would have consulting background along with
technical skills (Linux, windows server, tableau sever, desktop,
prep) with a TS/SCI clearance
Volunteer Opportunities
Have you heard of our 1:1:1 model, focused on giving back to the
community? The success in giving back has helped us and our
Trailblazer community become a leader in philanthropy, culture, and
innovation. We are one of the World's Most Innovative Companies;
according to Forbes, we are #1 in PEOPLE's Top 15 Companies that
Care and are on Fortune's Change the World list. Values create
value. Our values helped drive our revenue to $13.28 billion in
fiscal year 2019.
We have a public-facing website that explains our various benefits
for:
This candidate must be a U.S. citizen (U.S. born or naturalized)
who does not hold dual citizenship and agrees to complete a U.S.
federal government Minimum Background Investigation (MBI) for a
Moderate Public Trust position.
Accommodations
If you require assistance due to a disability applying for open
positions please submit a request via this Accommodations Request
Form.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy
of non-discrimination with all employees and applicants for
employment. What does that mean exactly? It means that at
Salesforce, we believe in equality for all. And we believe we can
lead the path to equality in part by creating a workplace that's
inclusive, and free from discrimination. Know your rights:
workplace discrimination is illegal. Any employee or potential
employee will be assessed on the basis of merit, competence and
qualifications - without regard to race, religion, color, national
origin, sex, sexual orientation, gender expression or identity,
transgender status, age, disability, veteran or marital status,
political viewpoint, or other classifications protected by law.
This policy applies to current and prospective employees, no matter
where they are in their Salesforce employment journey. It also
applies to recruiting, hiring, job assignment, compensation,
promotion, benefits, training, assessment of job performance,
discipline, termination, and everything in between. Recruiting,
hiring, and promotion decisions at Salesforce are fair and based on
merit. The same goes for compensation, benefits, promotions,
transfers, reduction in workforce, recall, training, and
education.
For Washington D.C based roles, the base salary hiring range for
this position is $133,400 to $183,500.
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Keywords: Salesforce, Silver Spring , Tableau Customer Success Manager (TS/SCI), Executive , Washington, Maryland
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