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RN Breast Health Care Coordinator - Relocation Offered!

Location: Silver Spring
Posted on: June 24, 2022

Job Description:

Job Summary

Under minimal supervision, the Breast Health Nurse Care Coordinator functions as a liaison between the provider and patient to achieve optimal clinical and quality outcomes. The Breast Health Nurse Care Coordinator is a patient advocate, educator, and counselor for patients seeking services through the MedStar Health System. Advocates on the patient's behalf to ensure their needs are met and to promote optimal patient experience. Demonstrates ability to establish and maintain effective relationships with providers, support services, patients, and their families through active listening, empathy, courtesy, and professionalism.

Minimum Qualifications


Bachelor's degree in nursing required


3 years of related nursing experience working in a hospital or medical office setting.


Valid RN license in the District of Columbia, Maryland or Virginia, or any combination as required based on work location(s). CPR certification required. Certification as Breast Health Nurse, preferred.

Knowledge, Skills & Abilities

Excellent customer service/patient interaction skills; ability to use computers and navigate the electronic medical record. Ability to establish and maintain effective working relationships. Excellent interpersonal skills and telephone/written communication skills. Committed to providing excellent service to MedStar customers and ability to display strong listening skills and empathy to MedStar patients and co-workers. Must be able to work in a fast-paced, often high-pressure environment, with proven ability to maintain composure in stressful situations and manage and diffuse angry or upset patients. Must be self-directed and able to multitask. Ability to operate standard office equipment.

Primary Duties and Responsibilities

Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, and quality and safety standards. Addresses roadblocks to achieving goals and objectives.

Ensures compliance with governmental regulations and accreditation standards.

Demonstrates behavior consistent with MedStar Health mission, vision, goals, SPIRIT values, objectives and patient care philosophy.

Reviews electronic health records and identifies patients who would benefit from the breast health screening program. Collaborates with providers in establishing appropriate follow up plans for these patients.

Supports the patient with further care coordination with MedStar Health. Schedules and accompanies patient to appointments and procedures, if indicated.

Collaborates with attending physicians regarding individual patient care by assisting in the coordination of the patient care by facilitating appointments for procedures and physician consults. Assists patients to overcome barriers to care with appropriate referrals such as but not limited to transportation.

Promotes positive relationships with all healthcare disciplines to ensure timely appointments, results reporting and communication regarding patient care and follow-up.

Responsible for outreach efforts to establish and maintain positive working relationships with key customers (physicians, office staff, diagnostic staff, radiology staff, etc). Monitors patient progress; consults with providers as needed and refers to appropriate services.

Maintains collaborative professional working relationship with clinical and administrative care team members necessary to develop and maintain a successful cross-continuum care necessary for this patient population.

Participates in multidisciplinary quality and service improvement teams as appropriate. Participates in meetings, serves on committees, and represents the department and facility in community outreach efforts as appropriate.

Supports own personal and professional development needs to practice at a high-level of independence.

Participates in community outreach efforts.

Develops and distributes weekly reports of activity. Monitors outcomes and productivity measures in area of responsibility.

Performs other duties as assigned.

About MedStar Health MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation and research. Our 30,000 associates and 5,400 affiliated physicians work in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest visiting nurse association in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar is dedicated not only to teaching the next generation of doctors, but also to the continuing education and professional development of our whole team. MedStar Health offers diverse opportunities for career advancement and personal fulfillment.

Keywords: MEDSTAR HEALTH, Silver Spring , RN Breast Health Care Coordinator - Relocation Offered!, Healthcare , Silver Spring, Maryland

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