Medical Assistant
Company: MEDSTAR HEALTH
Location: Silver Spring
Posted on: June 25, 2022
Job Description:
Job Summary
The Medical Assistant performs
clinical and administrative duties in an ambulatory care setting
under the supervision of a physician/provider and/or a registered
nurse. Duties may include venipuncture, medication and vaccine
administration, measurement, and documentation of vital signs, and
assisting providers with patient exams, and telephone and clerical
support. Position may float to other sites/locations within the
system.Minimum Qualifications
Education/Training
High school graduation or equivalent;
completion of an accredited Medical Assistant program
preferred.Experience
6 months experience working in an
ambulatory care medical office or equivalent required. Externship
in a medical or ambulatory health setting strongly preferred.
Completed externship program at MedStar Health may be substituted
for the 6 months experience in ambulatory care medical office.
Experience working with electronic medical records preferred For
Cardiology offices only: 6 months experience working in an
ambulatory care medical office or equivalent required, OR
Bachelor's degree in Exercise Physiology/Science or related major
OR successful completion of a Cardiac Technician
course.License/Certification/Registration
CMA (Certified Medical Assistant) by
the American Association of Medical Assistants, or RMA (Registered
Medical Assistant) through American Medical Technologists or
equivalent required within 12 months of hire; BLS for healthcare
professionals certification required.Knowledge, Skills & Abilities
Clinical competency as verified
within 90-day orientation period and annually thereafter. Excellent
customer service/patient interaction skills. Basic computer skills
preferred.Primary Duties and Responsibilities
Contributes to the achievement of
established department goals and objectives and adheres to
department policies, procedures, quality, and safety standards.
Complies with governmental regulations and accreditation
standards.Assists providers with patient preparation for
examination, minor office procedures and with the examination and
education of patients. Supports other members of the clinical care
team, assuring optimal best-practice patient flow; manages variable
and unpredictable patient volume throughout the workday. Provides
clerical support and serves as backup for the Patient Services
Coordinator or other team members as needed.Participates in daily
team huddles to review and prepare for scheduled patient visits.
Screens all patients, regardless of visit type, for preventative
care needs, ongoing support, barriers to care, safety concerns, and
potential fall risk. Conducts surveillance for transitions of care,
urgent/emergent care, or follow up tasks such as retrieval of
documents associated with referrals/testing.Conducts motivational
interviews that include patient screening and/or coaching on
disease management ability, motivation to change, learning care
needs, and community outreach needs. Identifies potential
behavioral health needs of patients using appropriate screening
tools and notifies provider of findings.As part of a High
Reliability Organization, reports actual and potential problems
concerning patients, families and associates using established
reporting protocols for MedStar Health and/or work
location.Participates in performance improvement initiatives to
improve care quality and safety.Ensures ongoing compliance with
regulatory, accreditation, and quality/safety standards by
maintaining and auditing temperature logs, ensuring medication
supplies are current/unexpired, checking and maintaining emergency
equipment, area free of clutter, and other related
tasks.Participates in population management activities including an
awareness of the populations served and engages the patient in
self-management support, care/health goal setting, pre-visit
planning, and the capturing of information that leads to health
care improvement activities.Performs selected patient and
laboratory testing consistent with the scope of the practice,
including but not limited to Point of Care Testing, tuberculosis
skin testing, electrocardiography, pulmonary function tests, and
vision and hearing testing (dependent upon provider and site
requirements). Removes sutures/staples after the provider has
examined the patient and written the appropriate order.Documents
these activities in the patient's electronic medical record (EMR)
or other venues based on policy.Documents clinically related
activities accurately in the patient's EMR; performs required
patient follow-up: to include pap smears, Pb levels, HIV,
mammograms, and STD's. Collects and processes specimens, completes
requisitions, and documents in logbook or other applicable
forms/records.Provides escort for patients and assists with patient
discharge activities. Provides chaperoning for patients per
policy.Fulfills infection prevention and environmental
responsibilities as assigned, which many include: Light cleaning
during clinic hours and cleaning of equipment. Updates appropriate
records of scheduled equipment maintenance and manages drug and
medical supply inventories.Provides telephone screening services to
gather information from patients, determine appropriate disposition
and document per established telephone screening protocols.Under
onsite provider supervision may insert intravenous catheter for
physician initiated IV fluid therapy or administration of
intravenous medications. Under direct onsite physician supervision,
may insert, remove, and monitor urinary catheter for procedures and
prepare and administer oral drugs and injections limited to
intradermal, subcutaneous, and intramuscular.May perform
phlebotomy.Utilizes the EMR to propose patient medication refills
for provider approval. Completes requisitions for tests (if
applicable). Contacts insurance companies for Pre-authorizations
for patient medications and specialty referrals including insurance
authorization.Floats to other sites/locations within the system as
appropriate and performs all duties at multiple sites.Attends
scheduled meetings including, but not limited to, regular staff
meetings and training classes for safety, infection control, OSHA,
CLIA, BLS and others as required.Demonstrates behavior consistent
with MedStar Health mission, vision, goals, SPIRIT values,
objectives, and patient care philosophy.Performs other duties as
assignedAbout MedStar Health MedStar Health is dedicated to
providing the highest quality care for people in Maryland and the
Washington, D.C., region, while advancing the practice of medicine
through education, innovation and research. Our 30,000 associates
and 5,400 affiliated physicians work in a variety of settings
across our health system, including 10 hospitals and more than 300
community-based locations, the largest visiting nurse association
in the region, and highly respected institutes dedicated to
research and innovation. As the medical education and clinical
partner of Georgetown University for more than 20 years, MedStar is
dedicated not only to teaching the next generation of doctors, but
also to the continuing education and professional development of
our whole team. MedStar Health offers diverse opportunities for
career advancement and personal fulfillment.
Keywords: MEDSTAR HEALTH, Silver Spring , Medical Assistant, Healthcare , Silver Spring, Maryland
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