Business Process Reengineering and Performance Excellence Sr. Manager

Company: QTC Management, Inc.
Location: Reston
Posted on: February 4, 2026

Job Description:

Do you crave a career that truly makes an impact in people’s lives? Do you thrive on problem-solving and finding solutions? Join a dedicated, tight-knit team that creates an immediate and meaningful impact every day. Leidos QTC Health Services is seeking a Business Process Reengineering and Performance Excellence Sr. Manager to join our Transformation Team. This role encompasses the implementation and compliance of Leidos Policy LP-PE-1, including oversight of organizational programs, proposal leadership, and business process optimization. You will lead cross-functional teams, mentor program managers, and implement innovative solutions to achieve strategic business objectives while ensuring operational excellence and customer satisfaction. Primary Responsibilities: Serve as enterprise authority to execute comprehensive assessments of existing business processes, identifying inefficiencies, bottlenecks, and areas of opportunity for automation, digital transformation, and technology integration. Lead the redesign of business processes through lean, standardized, and scalable solutions to improve efficiency, reduce costs, and enhance customer experience. Provide strategic leadership to the Business Process Reengineering and Performance Excellence Lead in support of organizational transformation and change management efforts in collaboration with the LQTC Transformation Office Sr. Director. Work closely with cross-functional teams, including VA, Occ Health, Commercial Services, Finance, HR, CTO, CIO, Enabling Operations, and Growth to implement and ensure compliance with Leidos Policy LP-PE-1 through comprehensive program oversight. Provide leadership and participation in Technical Readiness Reviews (TRRs), Execution Planning Reviews (XPRs), Bid Risk Reviews (BRRs), and Bid Approval Reviews. Conduct regular program reviews and deep dives to assess performance, identify risks, and ensure alignment with strategic objectives. Define key performance indicators (KPIs) to measure the success of reengineered processes and program performance. Monitor and report on the impact of process changes and program outcomes, ensuring continuous improvement. Perform other duties and responsibilities as assigned Required Qualifications/Competencies: Bachelor’s degree in business administration, Management, Engineering or related field with a minimum of 10 years of experience in a leadership role leading organizational transformation, business process optimization and program Management. Equivalent experience and/or combination of education considered. Proven track record of leading successful, large-scale process transformation initiatives. Lean Six Sigma Black Belt. Strong analytical and problem-solving skills. Excellent project management skills with ability to manage multiple projects and priorities in a fast-paced environment. Experience managing end-to-end process reengineering projects, including scope, timelines, and deliverables. Knowledge of Lean, Six Sigma, or other process improvement methodologies. Strong written and verbal communication skills with proven briefing capabilities to senior customers and C-level leadership. Proficiency using a variety of project management tools to include Microsoft Excel, Word, Project, Visio, and PowerPoint. Self-motivated with ability to work independently without extensive supervision. Interpersonal and collaborative mindset with strong stakeholder engagement capabilities. Must be able to successfully pass National Agency Check and Inquiries (NACI) background investigation Preferred Qualifications: PMP and/or CBPP certification. Experience in the health care industry. About Leidos QTC Health Services Leidos QTC Health Services collaborates closely with government and non-government customers to address current and future program needs within the health services domain. We specialize in disability-focused medical examinations, independent medical exams and review services, occupational health services, diagnostic testing, and case management solutions. As innovators, we focus on advancing technologies that improve service delivery, with a particular emphasis on enhancing accessibility for examinees in rural communities. With a proven track record of continuous improvement and steady growth, we now handle over 2 million appointments annually. Visit www.qtcm.com for more information. Compensation and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. As a result, we offer meaningful and engaging careers to support you and your career goals, all while nurturing a healthy work-life balance. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here. This role may fall under the Service Contract Act (SCA), a federal law which provides for a U.S. Department of Labor-prescribed minimum prevailing rate of pay and certain benefit levels. Where appropriate, Company-provided benefit plans such as comprehensive leave, holiday, medical, dental, life, accident, disability coverages, retirement plan contributions, and other health and welfare benefits and payments are utilized to meet these obligations. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos QTC Health Services will also consider for employment qualified applicants with criminal histories consistent with relevant laws. Education Preferred Bachelors or better Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Keywords: QTC Management, Inc., Silver Spring , Business Process Reengineering and Performance Excellence Sr. Manager, Healthcare , Reston, Maryland