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Retail Store Manager, Metro

Company: T-Mobile
Location: Silver Spring
Posted on: September 10, 2020

Job Description:

Are you looking for a dynamic opportunity to showcase your leadership skills? You've spent time developing your abilities in the retail sales arena, and now it's time to take that exciting step up to major responsibility. As our Retail Store Manager, you're the driving force, championing your store and ensuring your team are empowered to be everything they can be! It takes every ounce of courage and leadership you can muster, but the rewards are awesome!What you'll do in your role.Ensure store meets its sales performance goals on a monthly basis. Leads floor activity, while supervising daily work of store employees including executing store opening and closing, and operational procedures as the need arises, ensuring outstanding customer experience. Provides Mobile Experts with mentoring and development, building expertise to cultivate extraordinary customer experiences. Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise. Staffs your store, included recruiting, hiring and training the best people you can find. Takes an active role in leading the unique, professional development of each team member. Support operational excellence by observing every store function, monitoring sales and inventory, handling sales tracking, and implementing new store programs and initiatives. Be an experienced resource to the team, helping them to give the best customer service and sales experience possible.When disciplinary issues arise, you'll find effective solutions. Recruit, develop, train, coach and lead a high-performing experience and sales focused team that can deliver a high-quality service and shopping environment: including, test and learn activities as required. Monitor store staffing levels and ensures consistent delivery of outstanding customer experiences while maintaining labor controls. Complete training and ensure Mobile Experts complete their assigned training on time and fully. Also responsible for other Duties/Projects as assigned by business management as needed.The experience you'll bring.Experience in wireless industry preferredRetail management experience preferredRetail high volume or high-end experience preferred

Keywords: T-Mobile, Silver Spring , Retail Store Manager, Metro, Hospitality & Tourism , Silver Spring, Maryland

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