Holiday Box Office Supervisor (SEASONAL) - Gaylord Hotels - (21096568)
Company: Marriott International, Inc.
Location: Silver Spring
Posted on: November 19, 2021
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At Marriott International, you have the opportunity to grow in your
career, work with teammates that feel like family, and help make
our world a better place.
The Gaylord National Resort & Convention Center, located at 201
Waterfront Street, Oxon Hill, MD, 20745 is currently hiring a
Holiday Box Office Supervisor (SEASONAL).
Oversee the theatre box office daily operation. Supervise and
assist associates in the operations of a third party ticketing
agency (e.g., Ticketmaster). When needed, assist customers with
technical or personal issues relating to ticketing and
subscription. Implement theatre policy and offerings. Enter and
retrieve information contained in databases using a keyboard,
mouse, or trackball to update records, files, and reservations.
Transmit information or documents using a computer, mail, or
facsimile machine. Operate standard office equipment other than
computers. Handle incoming and outgoing mail, including date
stamping and distributing incoming mail. Create and maintain
computer- and paper-based filing and organization systems for
records, reports, documents, etc. Compile, copy, sort, and file
records of office activities, business transactions, and other
activities. Enter and locate work-related information using
computers and/or point of sale systems.
Assist management in training, scheduling, evaluating, counseling,
disciplining, and motivating and coaching employees; and serve as a
role model and first point of contact of the Guarantee of Fair
Treatment/Open Door Policy process. Provide assistance to
coworkers, ensuring they understand their tasks. Follow all company
and safety and security policies and procedures; ensure uniform and
personal appearances are clean and professional. Maintain
confidentiality of proprietary information and protect company
assets. Report accidents, injuries, and unsafe work conditions to
manager. Acknowledge all customers according to company standards,
anticipate and address customers service needs, assist individuals
with disabilities, and thank customers with genuine appreciation.
Speak with others using clear and professional language; answer
telephones using appropriate etiquette. Prepare and review written
documents accurately and completely; read and visually verify
information in a variety of formats. Comply with quality assurance
expectations and standards. Develop and maintain positive working
relationships with others, support team to reach common goals, and
listen and respond appropriately to the concerns of employees.
Move, lift, carry, push, pull, and place objects weighing less than
or equal to 10 pounds without assistance. Perform other reasonable
job duties as requested.
Apply now at :
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to Work Institute, among others.
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Marriott International is an equal opportunity employer. We believe
in hiring a diverse workforce and sustaining an inclusive,
people-first culture. We are committed to non-discrimination on any
protected basis, such as disability and veteran status, or any
other basis covered under applicable law.
Keywords: Marriott International, Inc., Silver Spring , Holiday Box Office Supervisor (SEASONAL) - Gaylord Hotels - (21096568), Hospitality & Tourism , Silver Spring, Maryland
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