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SPRING/SUMMER Openings: Customer Service Representative

Location: Silver Spring
Posted on: May 13, 2022

Job Description:

Aurora Ripple Enterprises is a growing, privately owned Sales and Marketing company in the area, servicing over 5,000 customers nationwide. Currently, we are seeking a collaborative and solution-oriented individual to join our customer service team! This is seasonal to a possible full-time position. If you are a team player and sports enthusiast thi s is the place for you- we thrive off of competition and the growth of our team members. Ultimately, we are looking for a friendly and driven individual that likes to venture out of their comfort zone and talk with our clients about our many products and services. Responsibilities: --- Attracts potential customers by answering product and service questions --- Handling customer order related questions, inquiries, and complaints --- Recommends products that will meet customers' needs --- Prepares product or service reports by collecting and analyzing customer information --- Contributes to team effort by accomplishing related results as needed --- Maintaining current knowledge of products offered --- Perform all other related duties as assigned Job Requirements:Requirements: --- Positive attitude and excellent communication skills --- Knowledge of principles and processes for providing excellent customer service. --- Product knowledge, Quality Focus, Problem Solving, Resolving Conflict, Multi-tasking --- High school diploma or equivalent --- Support company values and standards of integrity --- Excellent verbal and interpersonal skills with a high degree of professionalism --- Must be able to function as part of a team as well as independently

Keywords: LOCAL FIRM HIRING!, Silver Spring , SPRING/SUMMER Openings: Customer Service Representative, Hospitality & Tourism , Silver Spring, Maryland

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