Pharmacist
Company: Walgreens
Location: Hyattsville
Posted on: June 16, 2022
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Job Description:
**Job Description:****Job Objectives**Provides pharmacy
consulting services to customers regarding the effective usage of
medications, awareness with drug interactions and offering
preventive healthcare services such as immunizations. Responsible
for ensuring the proper compounding, dispensation, review and
verification of prescribed medications within regulatory
guidelines, company policies and procedures.Supports the efficient
workflow of the pharmacy and assists the pharmacy manager in
identifying ways to optimize pharmacy financials, inventory
management and enhance customer experience.**Job
Responsibilities/Tasks**+ Customer Experience+ Engages customers
and patients by greeting them and offering assistance with products
and services. Resolves customer issues in a timely manner and
answers questions to ensure a positive customer experience.+ Models
and shares customer service best practices with all team members to
deliver a distinctive and delightful customer experience, including
interpersonal habits (e.g., greeting, eye contact, courtesy, etc.)
and Walgreens service traits (e.g., offering help proactively,
identifying needs, servicing until satisfied, etc.).+ Develops
strong relationships with most valuable customers by anticipating
customer needs and proactively offering services. Supports efforts
on enhancing customer experience by increasing focus on healthcare
services (e.g. patient consultation, medication management, drug
therapy reviews, and perform retail, clinical, or wellness services
such as immunizations, flu shots, and diabetes awareness) thereby
promoting the shift of the pharmacy role from transactional to
interpersonal.+ Participates and assists in community events as
requested by Store Manager, Healthcare Supervisor, District Manager
or Pharmacy Manager.+ Operations+ Counsels patients and answers
their questions regarding usage of medicine, side effects,
interactions, contraindications, patient information privacy,
generics, less expensive medicines, over-the-counter products, and
refers to medical provider as needed to ensure medication is taken
correctly, health needs addressed, and satisfaction with service.+
Performs pharmacist tasks including compounding, drug therapy
reviews, verification, and medication management. Reviews,
interprets and accurately dispenses prescribed medications when
necessitated by workload.+ Ensures the pharmacy operates in
accordance to regulations, company policies and standards. Assists
pharmacy manager with establishing procedures that promotes the
efficient workflow of the pharmacy including assigning roles,
coordinating activities and soliciting employee suggestions.
Responsible for the opening and closing of the pharmacy and shift
change duties.+ Ensures the use of all elements of the Good Faith
Dispensing policy in conjunction with state and federal controlled
substance laws when filling prescriptions. The Product
Review/Retail Fill Process Pharmacist has the ultimate
responsibility for ensuring that the elements of Good Faith are
present.+ Maintains current knowledge of information technology
associated with pharmacy systems such as Intercom Plus, registers,
automation, StoreNET to provide support to customers as well as
pharmacy staff. Proposes and implements enhancements to pharmacy
systems to further promote productivity.+ Ensures the accurate
processing of insurance claims to resolve customer issues and
prevent payment rejections. Follows-up with insurance companies as
well as medical providers and participates in 3rd party audit.+
Follows-up with medical providers' offices to clarify prescribed
medications, dosages, refills, interactions and allergies to
suggest alternative medications, and answer medical provider
questions.+ Performs retail, clinical, and wellness services such
as immunizations, flu shots, diabetes awareness and other
preventive healthcare services.+ Assists and supports the pharmacy
manager in analyzing performance data including pharmacy financial,
customer service, and implementation of procedures for pharmacy
asset protection and inventory management. Reviews KPI's with
Pharmacy Manager, Store Manager, and Healthcare Supervisor.+
Develops and maintains good relationships with local medical
community including physicians, nurses, and other health care
providers. Participates in community outreach activities to promote
the pharmacy business and further enhance growth opportunities.+
Partners with Central Pharmacy Operations for customer
registration, 3rd party reviews, and assists with resolving
customer issues to support the Well Experience locations. In
virtual environments, conducts virtual product review by following
specific company procedures and guidelines (e.g. using specific
photographs taken by the technicians sent electronically during the
F4 process and reduce transactional tasks).+ People & Performance
Management+ Assists the Pharmacy Manager with staff hiring and
training. Reinforces the direction of Pharmacy Manager in staff
performance by coaching, and providing constructive feedback,
monitoring customer service, and fostering employee development.+
Promotes teamwork and motivates team members by establishing
expectations, monitors and recognizes progress, and fosters a
shared vision.+ Training & Personal Development+ Maintains current
knowledge and skills related to pharmacy and healthcare by reading
pharmacy related journals, company publications, and
communications. Maintains awareness of developments in retail and
management and pursues best practices that would enhance
performance.+ Obtains necessary certifications, education credits
and training such as People Plus Learning modules as required by
the Company.+ Seeks professional development by monitoring one's
performance, solicits for constructive feedback, and leverages
pharmacy manager and store manager as mentor and coach.+
Communications+ Supports the Pharmacy Manager and Store Manager by
communicating relevant corporate health and wellness services or
strategy information to pharmacy staff.Walgreens, one of the
nation's largest drugstore chains, is included in the Retail
Pharmacy USA Division of Walgreens Boots Alliance, Inc., the first
global pharmacy-led, health and wellbeing enterprise. More than 10
million customers interact with Walgreens each day in communities
across America, using the most convenient, multichannel access to
consumer goods and services and trusted, cost-effective pharmacy,
health and wellness services and advice. Walgreens operates 8,175
drugstores with a presence in all 50 states, the District of
Columbia, Puerto Rico and the U.S. Virgin Islands. Walgreens
omnichannel business includes Walgreens.com. Approximately 400
Walgreens stores offer Healthcare Clinic or other provider retail
clinic services.As the neighborhood drugstore and retailer, our
goal is to make health and happiness simpler, easier and within
reach. And we remain a trusted wellness provider offering
convenient access to important health services, such as
immunizations and an array of pharmacy services that can help
patients improve their health. To our team members, Walgreens
represents a unique opportunity to excel in their careers in a
welcoming and inclusive environment. We offer the chance to work in
a truly supportive environment, and be a part of a progressive
organization dedicated to the well-being of our customers, team
members and the communities we all call home.**Job ID:**
838030BR**Title:** Pharmacist**Company Indicator:**
Walgreens**Employment Type:** Full-time**Job Function:**
Retail**Full Store Address:** 6498 LANDOVER
RD,CHEVERLY,MD,20785-01444-12846-S**Full District Office Address:**
6498 LANDOVER RD,CHEVERLY,MD,20785-01444-12846-S**External Basic
Qualifications:**+ BS in Pharmacy or Pharmacist Degree from an
accredited educational institution.+ Current pharmacist licensure
in the states within the district.+ Experience performing
prescription dispensing activities that demonstrate a strong
working knowledge of applicable state and federal controlled
substance laws.+ Certified Immunizer or willing to become an
immunizer within 90 days of hire.**Preferred Qualifications:**+ At
least 1 year experience as a pharmacist in a retail setting
including prescription filling and verification, records and legal
compliance, pharmacy operations, pharmacy software and technology
systems and insurance.An Equal Opportunity Employer, including
disability/veterans.The following information is applicable to
Colorado only, in accordance with the Colorado Pay Equity Act.
Please review the available benefits and salary available for this
position by clicking here: jobs.walgreens.com/benefits . Walgreens
will provide applicants in other states with information related to
the position, to the extent required by state or local law, by
calling 1-866-967-5492.**Shift:** Various**Store:** 12846-CHEVERLY
MD
Keywords: Walgreens, Silver Spring , Pharmacist, Hospitality & Tourism , Hyattsville, Maryland
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