Guest Service Representative (Front Desk) - Gaylord National Resort & Convention Center - (19141245)
Company: Marriott International, Inc.
Location: Silver Spring
Posted on: October 13, 2019
Here's To Your Journey with Gaylord Gaylord Hotels is a
multi-location hospitality brand guided by a single focus:
extraordinary meetings and conventions. From guest rooms and
meeting space, to entertainment and dining all in a self-contained
environment, Gaylord Hotels makes meeting planning easy and
provides attendees great networking opportunities. As a Gaylord
Hotels STAR, you''ll bring your warm smile, genuine excitement and
a consider it done spirit to work. In return, youll experience the
rewards of growing your career among a team of professionals with a
passion for excellence. Ready for a change? Take the initiative.
Enjoy the Rewards. The Gaylord National Resort & Convention Center,
located at 201 Waterfront Street, Oxon Hill, Maryland, 20745 is
currently hiring a Guest Service Representative (Front Desk).
Responsibilities include: Welcome to our family As a world-class
leader in the travel industry, theres no better place to make your
mark. If you have the natural ability to communicate and enjoy
working with others, we welcome you to join our global family.
Here, you will find a place where your personality and ideas are as
appreciated as the work you do. Each day will open your mind to a
world of possibilities, growth opportunities and the chance to meet
people from all corners of the globe. The impact youll make No
matter whether a guest arrives weary from their travels or excited
for a vacation, you know what to do to make them feel at home. They
will appreciate the pristine lobby, your warm welcome, and your
efficiency in getting them checked in and pointed in the right
direction. When they know you genuinely care about the quality of
their stay, you are operating at a level of excellence. What youll
do Organize, confirm and process guest check-ins/ check-outs and
adapt for any changes Secure payment, verifying and adjusting
billing as needed Provide guests with room and hotel information,
directions, amenities and local interests Run daily reports,
reviewing to see what needs to be communicated to the next shifts
staff Complete cashier and closing reports, counting the bank at
the end of each shift securely Accept and record wake-up calls,
delivering to the right department Communicate any emergency, lost
item or theft to proper security staff and/or authorities Keep
contingency lists in case of emergency and communicate any
necessary messages Perks you deserve Well support you in and out of
the workplace by offering: Team-spirited coworkers Encouraging
leadership Support to live a life of wellbeing and happiness
Opportunities to serve and give back to the community Discounts on
hotel rooms, gift shop items, food and beverage Recognition
programs What were looking for A warm, people-oriented demeanor A
team-first attitude A gift for paying attention to the smallest
details This role requires compliance with quality assurance
expectations and standards. You may be required to stand, sit, or
walk for an extended period of time. Move, lift, carry, push, pull,
and place objects weighing less than or equal to 10 pounds without
assistance. Perform other reasonable job duties as requested by
Supervisors. Youre welcomed here Our highest priority is making you
feel as welcome as our guests. We want you to feel comfortable
being yourself and to know youre important to us. Youll make an
impact in your role, and for that, youll be appreciated and valued.
To apply now, go to:
Marriott International is consistently recognized as an employer of
choice globally by FORTUNE magazine, DiversityInc and Great Places
to Work Institute, among others. Visit www.marriott.com/careers to
learn more about our workplace culture and career opportunities.
Chat, engage and follow us on social media.
http://www.instagram.com/marriottcareers @lifeatmarriott on
Snapchat So, we ask, where will your journey take you? Additional
Location - National Harbor, Maryland; Washington, District of
Columbia Marriott International is an equal opportunity employer
committed to hiring a diverse workforce and sustaining an inclusive
culture. Marriott International does not discriminate on the basis
of disability, veteran status or any other basis protected under
federal, state or local laws.
Keywords: Marriott International, Inc., Silver Spring , Guest Service Representative (Front Desk) - Gaylord National Resort & Convention Center - (19141245), Hospitality & Tourism , Silver Spring, Maryland
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