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Windows System Administrator

Company: Ntiva
Location: Silver Spring
Posted on: March 26, 2020

Job Description:

Windows System Administrator Ntiva is currently searching for rock stars who enjoy working in a fast paced environment. If you are a highly motivated individual with the ability to communicate effectively with clients and technicians and possess mid-to strong IT knowledge, this position may be a great opportunity for you! Ntiva Systems Administrators actively troubleshoot and manage networks, servers and systems for a diverse range of clients and in their work both on-site and off, are seen as a reliable source of support for our clients technical success. Team oriented individuals who thrive in a fast-paced environment with minimal supervision and major responsibility will find Ntiva to be a refreshing place to grow. Responsibilities Provide onsite user support at client sites Provide escalation support for Remote Help Desk Technicians Provide some on-call and after hours support Conduct root-cause analysis for recurring problems Update and maintain infrastructure documentation and SOP s Trouble-ticket ownership, cradle to grave Laptop and Desktop setups and deployments New user setups and user terminations Conduct frequent recurring proactive maintenance tasks (Patch analysis, AV definition updates, Active Directory house-cleaning, firmware upgrades, etc) Requirements Client ServicePeople Oriented Communication Superstar Perseverance High Adaptability Attention to Detail Ability to review, refine and create SOPs User creationdepartures Software deployments PC builds Ability to discover and document all facets of an IT environmen Ability to manage preventative maintenance tasks Monthly patch management Anti-virus management UPS Run time tests Warranty Checks Hardware firmware updates SSL Certificate checks and renewals LOB Application support agreements Generate and provide vendor access accounts Create limited domain user accounts and delegating local server administration as needed Provide a secure remote access method as appropriate Ability to optimize, apply, filter group policies both by item level filtering and by security groups Ability to travel to client sites in the DMV area 75-100 of the time Preferred Experience 3-5 years Help Desk or System Administration experience required Strong technical experience supporting, administration and troubleshooting Microsoft Desktop and Server operating systems and applications Demonstrated knowledge in network hardware (Cisco, Watchguard, Meraki, Sonicwall) Demonstrated knowledge of MS Exchange and Office365 and related e-mail technology Education and Certification Requirements Associate s Degree in Computer Science, Information Systems, Engineering or other related discipline Required Required Certifications CompTIA A+, MCP, WatchGuard Preferred Certifications CompTIA Network+, Security+, MCSA, ITiL v3, VMware VCA-DCV About Ntiva As information technologies evolve, Ntiva employees do, too. Our environment encourages, supports, and rewards professional growth and commitment to creating forward-thinking business solutions for our clients. Any organization is only as good as the people from which it is comprised, and it is this fact that sets Ntiva apart. Accelerate your development as you work in an energetic team to help you realize your potential. As part of our team you will have exposure to the latest solutions and inside product tracks even before they hit the market. When you join our exclusive brain trust of premium talent you will have the opportunity to work on the most challenging engagements with the best solutions at the best companies. Top Pay and Benefits in a progressive, growing environment Premium Medical, Dental and Vision coverage Retirement Plan + Company Match Defined and Measurable tracks for promotion Group Term Life and Accidental Death and Dismemberment coverage Long and Short Term Disability coverage Health Savings Account (HSA) Paid Personal Time Off (PTO) Employee Discounts on Computers and Accessories Bonus plans

Keywords: Ntiva, Silver Spring , Windows System Administrator, IT / Software / Systems , Silver Spring, Maryland

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