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Intern - Agile Business Analyst - Summer 2022 - Co or Remote/Nationwide

Company: Lumen
Location: Hyattsville
Posted on: November 19, 2021

Job Description:

ABOUT LUMEN Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen's network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies. THE ROLE Lumen's Internship Program is a path for career readiness in the 4th Industrial Revolution. Be a part of an internship program, driving human progress through technology. --During a 10- week period our summer interns innovate and make an impact by transforming industries across the globe and changing the world one connection at a time. --Our interns are presented with real business challenges and provide solutions that make a difference across all areas of the company, all while learning the skills needed to successfully navigate the modern workplace. The Experience ------- --Innovate - to deliver solutions to real business problems ------- --Transform - your skills and knowledge through challenging work projects ------- --Connect - to our company and culture creating valuable connections with your intern peers, work team and leaders across the organization. ------- --Impact - through Community & Social Involvement - collaborate with our ERGs to give back and make an impact in the communities Lumen serves. THE MAIN RESPONSIBILITIES As an Agile Business Analyst intern in our North American Operations organization, you will work collaboratively with our Service Delivery's Strategic Analytics (SDSA) Team to bring strategic, insightful value, and actionable analytics that are relevant, understood, and proven to impact results in a way that management can see accountability, employees feel successful, and customers feel cared for. Tasks during the 10 weeks will include working on supply operations and customer experience reporting for service delivery. You will need a high level of engagement and ability to take initiative, ask questions, learn quickly, and work in a team environment. You will the opportunity to develop solutions with data and AI tools all for the purpose of improving service delivery. ----- --Solicit, understand, and analyze business requirements from stakeholders, define objectives, needs, and priority ----- --Help plan and design business processes and make recommendations for improvement ----- --Perform research and analysis in support of operations --- --Assist in resolving business issues using systems and data --- --May perform additional projects upon request WHAT WE LOOK FOR IN A CANDIDATE ----- --Education Requirements ----- --Enrolled at a 4-year accredited college or university- rising senior status at the start of the internship, graduating August 2022 - May 2023. ----- --Major/Degree: In pursuit of degree in Business analyst, MIS, CIS, Engineering, Data Science, Data Engineering, or a related field. ----- --Proficiency and understanding of: ----- --Microsoft Suites ----- --Proficient in/Familiar with Agile/Scrum methodologies ----- --Proficient in/Familiar with understanding data/analytics sourcing, sharing, and supporting ----- --Experience with Microsoft Office, Jira/Confluence, Qlik Sense, Power BI, SSRS, SQL, preferred ----- --Microsoft azure or cloud data engineering is a plus ----- --R and Machine Learning is a plus ----- --Professional Attributes ----- --Strong drive for results/solutions and taking initiative to resolve problems ----- --Ability to learn quickly in order to understand our rapidly evolving product, business and user needs ----- --Ability to be resourceful and adaptable- independently and in a team environment ----- --Thorough attention to detail with strong organization skills ----- --Structured thinker with logical outlook with a grouping mindset ----- --Ability to collaborate and have agility while making effective decisions ----- --Outstanding written and verbal communication skills ----- --Flexible and adapts well to change ----- --Work Setting ----- --Ideally the position will be in one of the following offices: Broomfield, CO or Remote/Work from home ----- --Intern must be able to work 30-40 hours be week during the 10-week program (June - August) ----- --Intern must have reliable transportation to/from work location (Lumen does not provide transportation to/from Lumen office locations) ----- --US work authorization WHAT TO EXPECT NEXT After completion and submission of your application, you will be asked to participate in a virtual video interview. This on demand interview will be a way for Lumen to learn more about you and your experience as it aligns to the internship position. --A separate email invitation will be sent to you (check your spam) within 6 hours of application. --For continued consideration in the summer internship program, please ensure you complete the video interview within 5 business days of application. --Thank you! Requisition #: 263791 EEO STATEMENT We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). --We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. DISCLAIMER The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. --Job duties and responsibilities are subject to change based on changing business needs and conditions.

Keywords: Lumen, Silver Spring , Intern - Agile Business Analyst - Summer 2022 - Co or Remote/Nationwide, IT / Software / Systems , Hyattsville, Maryland

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