Senior Business Systems Analyst - GTM
Company: Confluent
Location: Washington
Posted on: June 24, 2025
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Job Description:
With Confluent, organizations can harness the full power of
continuously flowing data to innovate and win in the modern digital
world. We have a purpose that drives us to do better every day –
were creating an entirely new category within data infrastructure -
data streaming. This technology will allow every organization to
create experiences and use the power of data in ways that
profoundly impact the way we all live. This impact is our purpose
and drives us to do better every day. About the Role: The Senior
Business Systems Analyst (BSA) role will be responsible for
leveraging business process understanding to capture and assess
user requirements to deliver holistic solutions that meet
team/company goals. You will be part of a core team responsible for
designing, building and maintaining the Salesforce platform and
related technologies for the Sales operations and Deal desk
departments. The team’s mission is to drive a coherent, integrated
backbone of supporting software systems that is architected for
growth, efficiency, and scale. The team is responsible for the
overall global information strategy including systems design,
architecture, and roadmap. The Business Systems team is an agile
organization which helps improve company efficiency and support
strategic business initiatives in partnership with its respective
business stakeholders What You Will Do: • Collaborate with
stakeholders to gather business requirements and identify processes
and user needs to create systems requirements. • Coordinate with
cross functional teams to ensure alignment for seamless end to end
customer experience. • Effectively communicate business
requirements to delivery team for custom development and testing. •
Deliver Salesforce.com platform enhancements for Sales Operations
department as a core member of a team responsible for the design,
development, testing and release of enhancements and projects. •
Contribute to cross functional projects for technical development
that involve integration between Salesforce and other applications.
What You Will Bring: • 6-8 years experience in a business systems
delivery team, preferably for a company that experienced hyper
growth. • Strong problem solving, critical thinking, and analytical
skills to set up and interpret logic, data tables, and rule
relationships. • Outstanding communication and interpersonal skills
with a strong customer service attitude. • Strong understanding of
sales processes (Accounts, Opportunities, Leads). • Experience with
Agile process/ Kanban methodologies.
Keywords: Confluent, Silver Spring , Senior Business Systems Analyst - GTM, IT / Software / Systems , Washington, Maryland
