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ITIL Service Design Manager

Company: Insystech Inc
Location: Silver Spring
Posted on: September 10, 2018

Job Description:

Title : ITIL Service Design Manager Visa Status - H1-B Visa (with 3 years of current stay in the US), GC, USC Contract Location - Silver Springs MD Project/Role Description: The Service Design Manager is the Contractor's manager for Service Catalogue Management, Service Level Management, Capacity Management, Availability Management, IT Service Continuity Management, Information Security and Supplier Management. This individual is responsible for performing the following tasks: A. The Service Design Manager is responsible for the development and upkeep of the Service Catalogue that contains all details, status, possible interactions and mutual dependencies of all present, proactive and future services. The Service Catalog shall contain consistent information about all services of the service provider. B. Define and maintain the services in the Service Catalog, C. Communicate to stakeholders regarding service catalog, D. Manage the interaction, mutual dependency, consistency and monitoring of the service portfolio, E. Manage the interaction and mutual dependency between the services and supporting services in the service catalogue Experience Required: Minimum 10 years of IT Industry experience in progressively responsible roles Minimum 7 years of that must be directly relevant to the experience described for this requirement ITIL Services experience a must ITILv3 Intermediate Certification preferred.

Keywords: Insystech Inc, Silver Spring , ITIL Service Design Manager, IT / Software / Systems , Silver Spring, Maryland

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