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Operations Manager

Company: East Coast Warehouse & Distribution Corp
Location: Sparrows Point
Posted on: April 1, 2026

Job Description:

Position Summary The Warehouse Operations Manager is responsible for overseeing all warehouse functions to ensure efficient storage, handling, and distribution of goods. This role manages staff, inventory, equipment, and operational processes to meet safety, quality, and productivity targets while maintaining compliance with company policies and industry regulations. Key Responsibilities/Daily Warehouse Management Oversee inbound and outbound logistics, including receiving, storing, picking, packing, and shipping. Ensure inventory accuracy through cycle counts, audits, and reconciliation processes. Monitor warehouse space utilization and implement organization systems for efficiency. Coordinate with transportation teams to meet delivery schedules and resolve shipping issues. Team Leadership & Development Manage, schedule, and train warehouse associates, leads, and supervisors. Conduct performance evaluations and provide coaching to improve productivity. Promote a safe, inclusive, and collaborative work environment. Operational Efficiency Implement and maintain warehouse best practices, SOPs, and continuous improvement initiatives. Track KPIs such as order accuracy, fulfillment time, labor productivity, and safety incidents. Utilize warehouse management systems (WMS) for process optimization. Safety & Compliance Enforce OSHA and company safety standards to prevent accidents and injuries. Maintain records for equipment inspections, safety training, and incident reports. Ensure compliance with applicable regulations, including hazardous materials handling if required. Equipment & Facility Oversight Oversee maintenance and proper use of forklifts, conveyors, pallet jacks, and other warehouse equipment. Coordinate with maintenance teams for repairs and upkeep of the facility. Manage vendor relationships for supplies, repairs, and contracted services. Requirements/Qualifications/Education & Experience: High school diploma or equivalent (Bachelor’s degree in Supply Chain, Logistics, or related field preferred). 5 years of warehouse or distribution operations experience, with at least 2 years in a leadership role. Experience with WMS, ERP, and inventory control systems.

Keywords: East Coast Warehouse & Distribution Corp, Silver Spring , Operations Manager, Logistics, Transportation & Drivers , Sparrows Point, Maryland


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