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NOW HIRING - HOSTS!

Company: matchbox silver spring
Location: Silver Spring
Posted on: December 3, 2019

Job Description:

The Hosts role is to warmly greet, seat and assist guests in accordance with matchbox quality standards and appropriately manage guest flow. The Host is a hospitality professional who is warm, genuine, and engaging, as well as efficient and accurate to ensure an extraordinary experience for all our guests.SUMMARY OF ESSENTIAL FUNCTIONS:--- Greets guests and facilitates seating guests per Matchbox timing and service standards, which include prolonged standing and walking throughout duration of shift.--- Understands and effectively communicates with guests both in person and over the phone ensuring clear expectations using prescribed verbiage.--- Cleans and maintains an organized, stocked work area which include, restrooms and outside perimeter of the restaurant.--- May assist in clearing and cleaning tables which could require reaching, bending, stooping, lifting and working with cleaning agents.--- Knows the food and beverage menu, and is able to speak to the menu from memory.--- Completes side-work tasks as assigned.--- My take to-go orders, which requires writing orders and ringing orders into the point of sale system.--- Navigates reservation/guest management system quickly and efficiently--- Understands and practices proper safe food and beverage handling procedures in accordance with local government standards.Qualifications--- Experience in high-volume, upscale casual dining or an equivalent service environment preferred--- High school diploma (or equivalent) required--- At least 18 years of age (unless permitted by law)--- High energy and stamina. Able to work within a fast-paced, highly mobile environment--- Able to stand and walk for up to 10 hours per day preferred--- Able to lift and carry up to 40 pounds--- Able to work calmly and effectively under pressure--- Able to work flexible shifts and schedules, inclusive of weekends, and some holidays--- Certified in (or able to be certified in) responsible alcohol service (as required by state or local law)--- Able to perform essential functions and demonstrate competencies to company standards with reasonable accommodation--- Able to communicate effectively in the primary language of the work location (verbal and written)

Keywords: matchbox silver spring, Silver Spring , NOW HIRING - HOSTS!, Other , Silver Spring, Maryland

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