User Experience (UX) Specialist

Company: Department Of Health And Human Services
Location: Hyattsville
Posted on: May 3, 2021

Job Description:

Overview Accepting applications Open & closing dates Opening and closing dates04/20/2021 to 05/03/2021 Service Competitive Pay scale & grade GS 13 Salary $103,690 to $134,798 per year Appointment type Permanent Work schedule Full-time DutiesSummaryThis position is located in the Department of Health & Human Services (HHS), Centers for Medicare & Medicaid Services (CMS), Office of Communications (OC), Web and Emerging Technologies Group (WETG), Division of Web Experience (DWE). As a User Experience (UX) Specialist, GS-0301-13, you will serve as a liaison between development teams and CMS component business owners to ensure that CMS mission objectives are met by digital product development initiatives.ResponsibilitiesProduces user requirements specifications and experience, goals, personas, storyboards, scenarios, flowcharts, design prototypes, and design specifications.Participates in research activities, derives insights, generates concepts, communicate those concepts visually, and work with developers and product teams to build and test them.Effectively communicates conceptual ideas, detailed design, and design rationale and goals both verbally and visually.Collaborates with visual designers and development teams, business owners and other CMS staff to ensure that customer goals are met and design specifications are delivered.Travel RequiredOccasional travel - You may be expected to travel up to 5% for this position. Supervisory status No Promotion Potential 13RequirementsConditions of EmploymentYou must be a U.S. Citizen or National to apply for this position.You will be subject to a background and suitability investigation.QualificationsALL QUALIFICATIONREQUIREMENTSMUST BE MET BY THE CLOSING DATE OF THIS ANNOUNCEMENT. Your resume must include detailed information as it relates to the responsibilities and specialized experience for this position. Evidence of copying and pasting directly from the vacancy announcement without clearly documenting supplemental information to describe your experience will result in an ineligible rating. This will prevent you from receiving further order to qualify for the GS-13, you must meet the following: You must demonstrate in your resume at least one year (52 weeks) of qualifying specialized experience equivalent to the GS-12 grade level in the Federal government, obtained in either the private or public sector, to include: (1) Creating innovative approaches to usability and user experience of public websites to solve problems that are visible and complex; (2) Advocating user-centered design approaches that include user research methodologies, user experience design, rapid prototyping, usability testing, and design operations for enterprise efficiencies, program policy, implementation, and guidance; AND (3) Utilizes Agile methodologies to incorporate UX into Agile development sprints, coordinating with visual and content designers, developers, and product managers to achieve a strategic vision. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.Click the following link to view the occupational questionnaire:Education This job does not have an education qualification requirement.Additional informationBargaining Unit Position:YesTour of Duty: FlexibleRecruitment/Relocation Incentive: Not AuthorizedFinancial Disclosure: Not RequiredFull-Time Telework Program for CMS Employees: CMS employees currently participating in 100% Full-Time Telework Program may be eligible to remain in the program. If an employee in this program is selected, the pay will be set in accordance with the locality pay for the applicable duty station. The listed salary range reflects the locality pay assigned to the duty location(s) listed in the vacancy announcement. For more information about pay based on locality, please visit the Office of Personnel Management (OPM) Salaries & Wages Page.The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced federal employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit the required documentation and be rated well-qualified for this vacancy. Click here for a detailed description of the required supporting documents. A well-qualified applicant is one whose knowledge, skills and abilities clearly exceed the minimum qualification requirements of the position. Additional information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at .Reasonable Accommodation Requests:If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended and Americans with Disabilities Act 1990 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a reasonable accommodation in your online application. Requests for Reasonable Accommodations for the USA Hire Competency Based Assessments and appropriate supporting documentation for Reasonable Accommodation must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for Reasonable Accommodations are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a Reasonable Accommodation, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: . How You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the qualifications above. You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the application questionnaire, and the result of the online assessments required for this position. Please follow all instructions carefully. Errors or omissions may affect your rating. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):Attention to DetailFlexibilityInformation Technology Research and DevelopmentIntegrity/HonestyInterpersonal SkillsOral CommunicationPartneringSelf-ManagementSoftware DevelopmentTeamworkDecision MakingReadingReasoning In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. The assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration. You will be placed in one of the following categories based on category rating and selection procedures if you meet all of the requirements outlined in this job opportunity announcement: Best Qualified - for those who are superior in the evaluation criteriaWell Qualified - for those who excel in the evaluation criteriaQualified - for those who only meet the minimum qualification requirements If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration. This is a competitive vacancy announcement advertised under Delegated Examining Authority. Selections made under this vacancy announcement will be processed as new appointments to the civil service. Current civil service employees would therefore be given new appointments to the civil service; however, benefits, time served and all other Federal entitlements would remain the same. The category rating process does not add veterans' preference points or apply the "rule of three" but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Veterans' preference eligibles who meet the minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent will be listed in the highest quality category (except in the case of professional or scientific positions at the GS-09 level or higher). Background checks and security clearanceSecurity clearance Not Required Drug test required No Position sensitivity and riskNon-sensitive (NS)/Low RiskTrust determination processCredentialing, Suitability/FitnessThis job is open to Career transition (CTAP, ICTAP, RPL) Federal employees who meet the definition of a "surplus" or "displaced" employee. The public U.S. citizens, nationals or those who owe allegiance to the U.S.This job is also open in another announcement to:Career transition (CTAP, ICTAP, RPL) Federal employees - Competitive service Federal employees - Excepted service Individuals with disabilities Land & base management Military spouses Peace Corps & AmeriCorps Vista Special authorities VeteransSDL2017

Keywords: Department Of Health And Human Services, Silver Spring , User Experience (UX) Specialist, Other , Hyattsville, Maryland