Head Teller - LT, Silver Spring
Company: TD Bank
Location: Silver Spring
Posted on: June 6, 2021
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Job Description:
**293555BR** **Job Title:** Head Teller - LT, Silver Spring **TD Description:** **About TD Bank, America's Most Convenient Bank** TD Bank, America's Most Convenient Bank, is one of the 10
largest banks in the U.S., providing more than 8 million customers
with a full range of retail, small business and commercial banking
products and services at approximately 1,300 convenient locations
throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas
and Florida. In addition, TD Bank and its subsidiaries offer
customized private banking and wealth management services through
TD Wealth, and vehicle financing and dealer commercial services
through TD Auto Finance. TD Bank is headquartered in Cherry Hill,
N.J. To learn more, visit www.tdbank.com. Find TD Bank on Facebook
at www.facebook.com/TDBank and on Twitter at
www.twitter.com/TDBank_US . TD Bank, America's Most Convenient Bank, is a member of TD Bank
Group and a subsidiary of The Toronto-Dominion Bank of Toronto,
Canada, a top 10 financial services company in North America. The
Toronto-Dominion Bank trades on the New York and Toronto stock
exchanges under the ticker symbol "TD". To learn more, visit
www.td.com . **Auto req ID:** 293555BR **Country:** United States **Job Requirements:** + HS Diploma or GED + 1+ years of related experience required + Prior Store operations experience preferred + Maintains current HR and Retail Leadership training
requirements + Excellent organization, interpersonal and communication
skills + Sound judgment in decision making and problem solving + Ability to multi-task and maintain order on Teller line + Proficient in Microsoft Office + Primarily works in assigned Retail Store. Occasional travel
required for Classroom Training, On-the-Job Training and Regional
meetings + Ability to supervise/lead Teller line + Demonstrated knowledge of Banking Compliance Regulations + Notary License (Preferred) **Hours:** 40 **Job Description:** The Head Teller - Loan Trained provides legendary Customer
Service while supervising the Teller and/or Platform team. The Head
Teller - Loan Trained will also provide oversight to Store
operations, including supervision of personnel and performance of
all operational duties. + Accountable for achieving an overall Legendary Customer
experience in the Store + Ensures team members fully complete required Training prior to
servicing Customers + Leads the operational standards of the Store, including but
not limited to cash handling, control of negotiable items,
preventing fraud, managing controllable expenses, promoting
integrity, Customer privacy and Employee safety + Provides leadership, conflict resolution, process improvement
and communication to the Teller line + Leads by example and coaches Teller team focusing on Customer
experience, having needs-based conversations and offering financial
solutions to meet our Customers' needs + Partners with Store Leadership to achieve both store and
individual performance metrics + Responsible for making sound decisions and timely problem
resolution + Recruits, interviews, trains, orients, and evaluates Tellers
in accordance with HR guidelines + Supports, mentors and coaches team members in their
professional development + Develops and manages team members by recruiting, training and
recognizing them **Inclusiveness:** At TD, we are committed to fostering an inclusive, accessible
environment, where all employees and customers feel valued,
respected and supported. We are dedicated to building a workforce
that reflects the diversity of our customers and communities in
which we live in and serve, and creating an environment where every
employee has the opportunity to reach their potential. If you are a candidate with a disability and need an
accommodation to complete the application process, email the TD
Bank US Workplace Accommodations Program at USWAPTDO@td.com .
Include your full name, best way to reach you, and the
accommodation needed to assist you with the application
process. EOE/Minorities/Females/Veterans/Individuals with
Disabilities/Sexual Orientation/Gender Identity. **Province/State:** Maryland **City:** Silver Spring **Work Location:** 3132 Briggs Chaney Road **Business Line:** TD Bank AMCB **Job Category - Primary:** Retail Banking - Customer Service **Job Category(s):** Retail Banking - Customer Service ****Province/State (Primary):** Maryland **City (Primary):** Silver Spring **Job Family:** Retail Sales & Service **Time Type:** Full Time **Employment Type:** Regular Federal law prohibits job discrimination based on race, color,
sex, sexual orientation, gender identity, national origin,
religion, age, equal pay, disability and genetic information.
Keywords: TD Bank, Silver Spring , Head Teller - LT, Silver Spring, Other , Silver Spring, Maryland
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