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Guest Service Expert

Company: Marriott
Location: Hyattsville
Posted on: June 6, 2021

Job Description:

**Job Number** 21031926

**Job Category** Food and Beverage & Culinary

**Location** College Park Marriott Hotel & Conference Center, 3501 University Blvd East, Hyattsville, Maryland, United States VIEW ON MAP (https://www.google.com/maps?q=College+Park+Marriott+Hotel+%26+Conference+Center%2C3501+University+Blvd+East%2CHyattsville%2CMaryland%2CUS)

**Brand** Marriott Hotels Resorts

**Schedule** Part-Time

**Relocation?** N

**Position Type** Non-Management

**Located Remotely?** N

Marriott Hotels, Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel. Find Your World at Marriott Hotels.

**Job Summary**

Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts - to get it right for our guests and our business each and every time.

_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Keywords: Marriott, Silver Spring , Guest Service Expert, Other , Hyattsville, Maryland

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