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AUTOMOTIVE ASSISTANT SERVICE MANAGER

Company: Sport Chevrolet
Location: Silver Spring
Posted on: June 6, 2021

Job Description:

Sport Automotive Group

Job Responsibilities

As an Assistant Service Manager you will greet customers and consult with them on their vehicle service needs. You will also serve as the main point of contact between customers and our team.

Your specific duties in this role will include:

* Providing excellent customer service * Advising customers on the care of their cars and the value of maintaining their vehicles in accordance to manufacturer’ specifications * Contacting customer regarding any changes in the estimate or promised time * Scheduling service appointments * Managing telephone inquiries and responding to internet leads  * Addressing and resolving customer concerns  Job Requirements 

You must be a self-starter with strong initiative and a firm commitment to maximizing customer satisfaction. You must also be able to multitask effectively in a high-volume environment, both independently and as part of a team.

Specific qualifications for the role include:

* 2 years of automotive experience required.  * Knowledge of basic car functions, characteristics, and operations in order to answer customer questions * Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals * Basic MS Office knowledge; computer software, internet proficiency, and general mathematic skills  Benefits:

* Health Insurance (Medical, Dental, Vision) * Life Insurance * Short-Term and Long-Term Disability * 401(k) with company match * Paid Training * Paid Vacation Sport Automotive is an equal opportunity employer, and we maintain a drug free work environment.

 

Keywords: Sport Chevrolet, Silver Spring , AUTOMOTIVE ASSISTANT SERVICE MANAGER, Other , Silver Spring, Maryland

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