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Proposal Operations Director

Company: DLH Holdings Corp.
Location: Silver Spring
Posted on: June 6, 2021

Job Description:


DLH Corporation serves federal government clients throughout the United States and abroad delivering technology enabled solutions in key health and human services programs. The Company's core competencies include secure data analytics, clinical trials and laboratory services, case management, performance evaluation, system modernization, operational logistics and readiness, and strategic digital communications. DLH has over 1,950 employees serving numerous government agencies. DLH's portfolio consists of Defense & Veteran Health Solutions, Human Services Solutions and Public Health & Life Sciences.

DLH is seeking a growth-minded individual to spearhead our proposal team. The Proposal Operations Director will report to the Chief Growth Officer of DLH and will manager 3+ proposal managers, resourcing proposal efforts inside and outside of DLH, as well as working closely with business development and operational personnel to develop and deliver winning, high-quality Federal Government proposals. The successful candidate will be responsible for the following:


  • Leading Proposal Operations with multiple Proposal Managers, Coordinators, and additional staff
  • Experience leading and managing large, multi-contractor proposal development teams.
  • Have mentored and lead junior staff.
  • Player coach experience.
  • Experience working closely with both members of the capture team as well as solution architects to develop the proposal win strategy.
  • Manage proposals, including all aspects of proposal development: pre-proposal planning activities, kick-off meeting, value proposition conveyance, theme development, schedule management, action/issue tracking, proposal structure, compliance oversight, writing instructions and team guidance, review team coordination, and production oversight.
  • Review/analyze proposal sections for consistency and clarity, compliance with solicitation requirements, and alignment with proposed solutions and themes and write/re-write proposal sections as necessary to deliver high-quality, winning proposal product.
  • Manage and direct all proposal efforts to include preparation, revision, and submission; establishes and enforces the proposal schedule. Clarify, communicate, and enforce roles and responsibilities of the proposal team members.
  • Collaborate with the capture manager, subject matter experts, and other writers to refine proposal sections to ensure accuracy, compliance, consistency, and reflection of win strategies.
  • Assist in the development and refinement of templates and standardized processes to streamline proposal development.
  • Provide daily updates regarding proposal progress to team via the daily stand-up: action items, identified risks, section status, and schedule. Identify risks and develop mitigation plans.
  • Lead/facilitate/drive the discussion during solution strategy sessions with capture manager, volume lead(s), and subject matter experts; capturing and helping to document customer hot buttons, win themes, our approach/solution, and features and benefits at the level required for a compelling proposal response.
  • Work with the color review leads to convene color teams and prepare color team package. Lead color review recovery from post-review assessment to providing guidance for implementation of approved content changes and modifications.
  • Remain current on all solicitation modifications and communicates them to the team. Revise schedule, outline, and compliance matrix as necessary throughout proposal life cycle.
  • Ensure proposal compliance, checking submission for compliance regularly throughout the proposal cycle.
  • An understanding of and have applied Shipley proposal development or other proven business development and proposal processes.
  • Experience building knowledge management systems to support proposals and capture.


  • Bachelor's Degree (can be substituted with years of experience).
  • 8 to 12 years of demonstrated experience managing and writing winning competitive Federal Government proposals in a defined proposal role.
  • Knowledge of the proposal development life cycle and understanding of Shipley or other proposal development processes.
  • Demonstrated ability to work efficiently under conditions of multiple deadlines and changing priorities to high-quality material.
  • Ability to successfully execute multiple tasks simultaneously.
  • Dynamic interpersonal skills to interact with all levels of management.
  • Excellent work ethic and excellent organizational, written and verbal communication skills
  • Ability to gain internal support, operate independently with limited supervision and feedback, and establish a solid working relationship with technical staff, program managers, and peers within DLH Corp and across DLH Corp.
  • Self-starter and ability to manage time independently without direct supervision.
  • Candidates must be US Citizens and be eligible to obtain a security clearance.
  • Experience in developing proposals for U.S DoD and other Federal agencies.

DLH is committed to fostering a diverse workforce and is proud to be an Affirmative Action/Equal Opportunity Employer of Minorities/Women/Protected Veterans/Individuals with Disabilities. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, age, national origin, veteran status, disability, or any other classification protected by law.


Keywords: DLH Holdings Corp., Silver Spring , Proposal Operations Director, Other , Silver Spring, Maryland

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