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Shift Leader

Company: Wendy's
Location: Silver Spring
Posted on: June 7, 2021

Job Description:

What you'll do

We are searching for a Shift Leader to manage our restaurant operations during shifts. Responsibilities include overseeing cash flow, resolving disputes, troubleshooting equipment failure, and the overall smooth running of the restaurant.

You will be successful as a Shift Leader IF:

  • You are able to come to work promptly and regularly and take direction and work well with others
  • You thrive in a fast-paced environment and can accomplish multiple tasks within established timeframes
  • You are able to concentrate and perform duties accurately
  • You are able to react to change productively and handle other tasks as assigned


  • Apply Wendy's standard operating procedures and apply Flynn Restaurant Group policies and procedures
  • Conduct and successfully complete company training programs including, but not limited to, crew positional training program, Wendy's University and ServeSafe Food Safety Certification
  • Manage time-off requests and handle last-minute absences, as well as, schedule employee shifts and assign duties
  • Train and coach new employees and provide direction and feedback to workers during shifts
  • Inspect equipment and communicate the need for repairs or replacements to management
  • Check cash drawers and prepare bank deposits
  • Ensure health and safety standards are followed
  • Address customer and employee complaints
  • Resolve conflicts between workers
  • Foster and maintain a positive work environment

What we expect from you


  • Must be 18 years of age
  • Must have 6 months of restaurant supervisory experience
  • Certified in State and Company food safety requirements
  • Possess strong communication, interpersonal, and conflict resolution skills
  • Have a valid Driver's License and clean driving record
  • Successful completion of a criminal background and MVR check
  • Basic computer literacy

This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.

Keywords: Wendy's, Silver Spring , Shift Leader, Other , Silver Spring, Maryland

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