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FT Customer Support Specialist (Work From Home)

Company: Canopy
Location: Hyattsville
Posted on: January 15, 2022

Job Description:

[Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Excellent health, vision, and dental package / Generous PTO / 401k matching / Home office set-up package - As a Customer Support Specialist you'll: Serve as the frontline for Business Client support calls, emails, chat, SMS Text and social media, by solving problems and answering questions in a timely, professional, and friendly manner; Take on a number of smaller tasks including sales support, ticket research, follow up and management of Client Feedback with Technical Support and Development Engineering; Developing scripted email and chat responses to new Client questions and inquiries as they arise...Hiring Fast > >

Keywords: Canopy, Silver Spring , FT Customer Support Specialist (Work From Home), Other , Hyattsville, Maryland

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