Inbound Call Center Representative - Work from Hom
Company: Sterling College
Location: Hyattsville
Posted on: May 15, 2022
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Job Description:
Job DescriptionWe are looking for an Inbound Call Center
Representative is a remote, work from home role, that is
responsible for enhancing customer relationships by answering,
supporting, and providing resolutions related to care, services and
subscription issues to meet each customer's unique needs. Inbound
Call Center Representatives will interact directly with customers
to resolve issues while partnering or transferring customers only
when they are unable to solve an issue. Inbound Call Center
Representatives will provide exceptional call interactions with
customers in all situations to ensure the best possible experience
and enhancing our brand loyalty. They must demonstrate effective
relationship building skills, polished communication, and
commitment to improving the customer experience as tracked by NPS
(Net Promoter Score). Qualifications:
Keywords: Sterling College, Silver Spring , Inbound Call Center Representative - Work from Hom, Other , Hyattsville, Maryland
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here to apply!
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