Client Success Executive
Company: Summit Group LLC
Location: Silver Spring
Posted on: June 16, 2022
Job Description:
For over 50 years, Summit Group has been helping organizations
"Live their Brand" through a multitude of solutions that include
recognition & incentive programs, eCommerce platforms, branded
merchandise and creative communication campaigns-all designed to
impact employees, channel partners and clients. We pride ourselves
in "Relentlessly Hunting for the Wow" for our teams and our
clients. We believe that serving our clients starts internally with
happy teams who feel appreciated and "Work Together Like Family".
The Client Success Executive (CSE) will be responsible for driving
the Client Success Team sales activities and reaching their revenue
and profit goals. This includes acquiring new clients, expanding
current client relationships, generating ideas for revenue growth,
creating client presentations, sourcing and merchandising products,
and managing various projects. The CSE is focused on growing the
business and providing a top-notch client experience. We are
seeking candidates in the Washington, DC, Atlanta and Chicago
areas. A fully remote work arrangement will be considered as well.
PRIMARY RESPONSIBILITIES:
- Responsible for the successful sale of solutions to mid to
large scale accounts.
- Own and be responsible for the entire life cycle of the sales
process from qualification to close.
- Understand and effectively deliver Summit Group's value
proposition to targeted clients.
- Create new client acquisition through successful lead
generation including prospecting, networking, account-based
marketing and social selling.
- Develop sales strategies to maximize sales to multiple buyers
and departments within each client organization.
- Understand client's business objectives, organizational
structures and business environments in order to develop effective
solutions.
- Provide high level of customer experience to current clients
maximizing client retention.
- Create solutions based on client needs, to include researching
information from suppliers, including costs, availability, and
delivery schedule.
- Accountable for quality on all project deliverables, managing
internal and external resources, driving the business plan and
delivering measurable results.
- Develop and manage pipeline and accurate reporting on sales
activities and projected forecasts in order to hit target
revenue.
- Achieve monthly, quarterly and annual sales and margin
goals.
- Be people-oriented, client-focused, and assertive in developing
client and supplier relationships. What does it take to be a
successful Client Success Executive?
- Solutions-oriented
- Strong communications skills
- Creativity
- Initiative
- Results driven
- Problem-solving
- Relationship-building
- Curiosity KNOWLEDGE & EXPERIENCE PREFERRED:
- Experience preferred in: B2B sales, inside sales, sales
support, public relations, branded merchandise or marketing
services
- Microsoft Office proficiency
- Bachelor's degree preferred but applicable experience will be
considered We believe in building Better Lives for our associates
and offering excellent benefits and perks, to include:
- Comprehensive healthcare coverage
- Flexible PTO Program (vacations are encouraged!)
- Paid time off to "give back" to the community
- 401K retirement account to include an employer match
- Summit Wellness Program, to include unlimited access to a
Wellness Coach
- Continuing education reimbursement Culture means everything to
us. Working at Summit will give you the opportunity to be around
the best team members who are serious about family, values, and
success. Together, the Summit family works hard to make our vision
come alive, constantly finding ways to Build Stronger Brands to
Create Richer Lives and a Better World. Consider being a part of
this exciting journey and join our dynamic, growing team today!
PI178238425
Keywords: Summit Group LLC, Silver Spring , Client Success Executive, Other , Silver Spring, Maryland
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