Downtown Silver Spring Junior Front Desk Associate - Part Time

Company: Massage Envy
Location: Silver Spring
Posted on: June 19, 2022

Job Description:

We are currently accepting resumes for Junior Wellness Ambassadors with Customer Service, Sales and Hospitality experience, who enjoy creating lasting experiences for our guests.We're looking for individuals who genuinely enjoy providing impeccable service by creating a customized experience that exceeds our guests' expectations. -Each day will be unique, requiring an ability to prioritize, multitask, think creatively, take initiative, and employ a diverse set of skills. -Our Wellness Ambassadors bring positive energy to each guest experience, resolve concerns quickly and effectively, and make everyone feel welcome and appreciated. -ADDITIONAL RESPONSIBILITIES:Greeting Guests, Answering phones, Booking Experiences, Sales and Promoting our Corporate Wellness ProgramDisplay exceptional knowledge of spa products and services offeredUpholding our core values of optimism, gratitude, excellence, consistency and empathy.Reports to the Assistant Manager; takes direction from Lead Wellness AmbassadorIdeal candidate is outgoing, self-motivated, enthusiastic with a professional, polished appearance and a passion for delivering exceptional guest serviceQualified candidates will: -Strong customer service skillsPosition continually requires demonstrated poise, service with a smile, tact and diplomacyPrevious day spa, salon, retail, luxury, call center or reservation booking experience in a fast-paced service environmentExcellent (English speaking) communication skillsPositive attitude and enthusiasmTeam player with good organizational and interpersonal skillsStrong PC and keyboarding skills (Tech Savvy)Able to handle multiple duties simultaneouslyAvailable to work varied shifts (evenings and weekends) - -Communications and Personal Interactions -Have a strong customer service orientation and be able to communicate effectively with members and guests, prospective clients, vendors, and the franchised location's management and team.Maintain client confidentiality.Ability to quickly assess client's needs._________________________________________________________________________________ - -*Massage Envy Franchising, LLC ("MEF") is a national franchisor of independently owned and operated franchised locations. Each individual franchised location, not MEF or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits and compensation are set by each individually owned and operated franchised location and may vary from location to location.

Keywords: Massage Envy, Silver Spring , Downtown Silver Spring Junior Front Desk Associate - Part Time, Other , Silver Spring, Maryland