Non-Licensed Dispensing Optician
Company: Kaiser Permanente
Location: Silver Spring
Posted on: June 25, 2022
To provide the finest care and services possible to the
membership served in the Eye Care Department.
+ Determines patient's cosmetic needs and price of eyewear
according to patient's Health plan. Assists member in the selection
of the their eyewear to conform to prescription specifications;
advises and recommends the various lens style and any options
available that will enhance the member's desired application for
their new eyewear, size considerations, and style applications in
accordance with the member's personal preference.
+ Inspects and verifies the accuracy of incoming orders from
production to assure compliance with national and Kaiser Permanente
+ Delivers completed order to the intended wearer by bending the
frame material using specialized tools and equipment. Verifies
exact fitting characteristics of the completed order to comply with
prescription requirements and member comfort expectations.
+ Assists supervisor in tracking product activity regarding
ordering, receiving, usage, and requirements for items for
inventory and supplies required for member care and service.
Recommends changes in product offerings, inventory levels of
products carried, new products, and/or services that the membership
is asking about regarding their eyewear.
+ Performs operation of and routine maintenance/repair of precision
grinding equipment used to produce in-house eyewear to assure
accurate and quality output from laboratory.
+ Monitors and takes corrective action regarding the physical
condition of the department by ensuring that frames on display are
clean, properly labeled, and properly adjusted; that displays are
clean, in good repair, and neat; that mirrors are clean and well
lighted, organized, and conductive to smooth patient flow. Performs
routine housekeeping functions as necessary to assure compliance to
all factors listed.
+ Answers member questions regarding visual health care, the use of
eyewear, lens and/or frame products available, low vision aids, and
other services available within the department. Addresses questions
regarding optometry services and appointment availability within
the department. Refers questions outside of department to the
appropriate party in the facility or organization as necessary.
+ Assists the optometrist in the instruction of members regarding
the care and handling of contact lenses. Provides individual
instruction and assistance as directed by the optometrist in the
member's eye care and eyewear requirements.
+ Performs reception, check-in, cashiering, screening, and
notification functions as required for expediting patient care and
reducing waiting time for the membership being served.
+ Attains Kaiser Permanente Mid-Atlantic Optical Services sales
goals and complies with all cash handling procedures and policies
+ Performs other related duties as assigned.
+ Is available as floater to other locations as needed.
+ Minimum two (2) years of experience as a dispensing optician
+ Experience in all aspect of dispensing prescription eyewear
+ Per the National Agreement, current KP Coalition employees have
this experience requirement waived.
+ High School Diploma or General Education Development (GED)
License, Certification, Registration
+ ABO certification in good standing required for new hires or
obtained within one (1) year of hire.
+ General knowledge of optical theory, optical practice and
national standards for accuracy, and quality required.
+ Effective written and oral communication skills required.
+ Ability to fit and adjust the completed eyewear to the level
expected by the wearer required.
+ Knowledge of production and manufacturing techniques for Rx
orders from raw materials required.
+ Knowledge of the applicable system's daily operation requirements
+ Must be able to work in a Labor/Management Partnership
+ Computer experience preferred.
+ Contact Lens certification and/or licensing preferred.
TITLE: Non-Licensed Dispensing Optician
LOCATION: Silver Spring, Maryland
External hires must pass a background check/drug screen. Qualified
applicants with arrest and/or conviction records will be considered
for employment in a manner consistent with Federal, state and local
laws, including but not limited to the San Francisco Fair Chance
Ordinance. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, national
origin, sexual orientation, gender identity, protected veteran, or
Keywords: Kaiser Permanente, Silver Spring , Non-Licensed Dispensing Optician, Other , Silver Spring, Maryland
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