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Front Desk Member Services

Company: Goldfish Swim School - Silver Spring
Location: Silver Spring
Posted on: November 26, 2022

Job Description:

We're looking for someone who fits our core values - you don't have to have experience with swimming, you just need a passion for helping others and a fin-tastic personality. We offer a flexible schedule (out by 8:30pm) that's consistent week to week and fully paid training, immediately starting at $15 per hour.Working for Goldfish Swim School is more engaging than sitting stuck at a desk answering phones--- and it pays better, too. It will do more for your future than other jobs - it will give you the opportunity to be part of something bigger. We save lives each and every day with our confidence-building curriculum, and we have fun while doing it.What will you be doing?A Member Services Coordinator is responsible for ensuring the success of our swim lessons by:welcoming familiescoordinating and reviewing class schedulesanswering phonesadjusting schedules for individual swimmersensuring the school is set up for success at every lessonYou'll guide new families through their first days at Goldfish and be there to support them as they progress from mini and junior swimmers to gliders to pros!What will we (your employer) be doing?recognizing who the most important people in our building are - our team! We know that you are the ones who show our members why they should choose Goldfish Swim Schoolproviding a positive staff culture from day 1 and offering open, honest communication in a positive environmentbuilding a team who provides the same quality work as yourewarding our team with excellent compensation and opportunities for bonuses and internal advancement, even part-timeproviding 4-8 hour shifts that are easy to schedule around school, extracurriculars, other jobs or social lives while still offering a consistent schedule that doesn't change week to weekpaying you to do what you loveWhat will be expected of you?The ability to do quality work and represent Goldfish Swim School's mission to change lives and make a difference every day, by caring about every swimmer and family who enters our buildingGoing above and beyond with every detail, meeting and exceeding expectations to create a golden experienceDoing the right things, making the right decisions and treating people with integrity, compassion and trustGetting to know our students, being excited to see them every week and making a big deal out of their accomplishments by remembering to celebrateObtain (through Goldfish) your lifeguard CPR & AED certification, which will require you to pass a basic swim test (50 yards) to earn your certificationAvailability of one weekday evening (until 8:30 pm) and/or one weekend (Saturday or Sunday) shift per workweekAbility to work the same scheduled days every weekYour success will be measured by your ability to fulfill the tasks we mentioned earlier while maintaining the standards mentioned above. Ultimately, a successful school is able to continue growing by adding more students to our lessons, teaching them the fin-tastic (and life-saving) skill of swimming.Want to know more?Visit to see what our team has to say about working at Goldfish. You can also visit our website www.goldfishswimschool.comWe're proud to have been named a Top Workplace 2022. This nomination and award were voted on by our fin-tastic employees!Goldfish Swim School strives to make a difference. As a company, we're committed to:making a global difference by partnering with the USA Swimming Foundation, the Make A Wish Foundation and the National Drowning Prevention Alliance to support children across the country in learning how to swim and to be part of something bigger than ourselvesgiving back to our local communities by going out and educating those outside our school on the importance of water safety and the science of swimplay and by supporting our local family programs, including Highmark's Caring Placemaking a change within our own four walls. We know that the real change starts with what we do every day and we're passionate about doing our part to contribute to the prevention of accidental drowning, the #1 cause of injury-related death among children ages 1-4building a team that cares about the culture we've built at Goldfish Swim School just as much as we do. Our family of schools was just named in the Top Places to Work in Pittsburgh, an achievement made possible by the nominations of the crew members who work hereThe fine print:The safety of our swimmers, parents and team members is of the utmost importance. Our pools are disinfected by a Nexgen chlorination system and additionally filtrated through a UV system to provide the safest swimming environment. Our state-of-the-art ventilation system allows fresh air to continuously circulate into our building, further minimizing the spread of any airborne virus. Industry experts note that indoor pools are far superior at minimizing virus transmission than most indoor spaces.This job can pave the way for your future. Our team is filled with both backgrounds and futures in: Child Care, Elementary Education, Babysitter, Coach, Stay at Home Mom, Camp Counselor, Fitness Instructor, Teachers Aide, Special Needs, Fitness, Lifeguard, Swimming, YMCA, Teacher, Mentor, Childcare, Entry-Level, Full TimeThe information within this posting is not all-inclusive and may be subject to change. Employee to fulfill other duties and responsibilities as assigned by the Employer. Goldfish Swim School - Silver Spring is an Equal Opportunity Employer.Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.

Keywords: Goldfish Swim School - Silver Spring, Silver Spring , Front Desk Member Services, Other , Silver Spring, Maryland

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