Training Specialist
Company: Childrens National Medical Center
Location: Silver Spring
Posted on: May 25, 2023
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Job Description:
The Training Specialist will design, develop and coordinate the
training and development programs. Deliver training and orientation
sessions to employees. Maintain documentation of training
activities. Handle registration and training logistics. Prepare and
administer competency tests. Minimum EducationBachelor's Degree Or
equivalent combination of education and or experience in a related
field (Required)Minimum Work Experience2 years Related experience.
(Required)Required Skills/KnowledgeDemonstrated experience in
developing and conducting employee training programs, especially
for scheduling and registration systems.Experience using Microsoft
Publisher, Microsoft office, internet and CNHS Intranet.Functional
AccountabilitiesTraining DevelopmentAssist in the design,
development and coordination of training sessions, programs and
competency testing staff. Prepare, assemble and revise course
materials as requested to meet customer needs. Achieve and maintain
a solid understanding of the business environment as a whole,
include business practices, processes and strategy. Training
ImplementationConduct training, development, competency testing and
general clinic orientation sessions for staff. Assist in evaluation
of effectiveness of training programs. Develop presentation
materials, lead meetings and facilitate workgroups. Training
LogisticsMaintain training documentation, include registration and
completion records.Maintain master training calendar, ensure
availability of equipment, space and materials.Handle registration
and training logistics.Prepare course advertising materials;
coordinate schedule of external and internal training municate all
set ups of training sessions and ensure necessary materials and
supplies are available.SafetySpeak up when team members appear to
exhibit unsafe behavior or performance Continuously validate and
verify information needed for decision making or documentation Stop
in the face of uncertainty and takes time to resolve the situation
Demonstrate accurate, clear and timely verbal and written
communication Actively promote safety for patients, families,
visitors and co-workers Attend carefully to important details -
practicing Stop, Think, Act and Review in order to self-check
behavior and performance Organizational AccountabilitiesTraining
Program ImprovementCompile training and development data and assist
in recommending program/course modifications to meet training
objectives; include results of feedback tool and evaluate feedback
trends.Coordinate data collection process to develop, collect,
analyze, report and measure multiple quality improvement
initiatives.Apply quality management and process improvement
principles and tools, using strong statistical analysis and
technical anizational Commitment/IdentificationPartner in the
mission and upholds the core principles of the
organizationCommitted to diversity and recognizes value of cultural
ethnic differencesDemonstrate personal and professional
integrityMaintain confidentiality at all timesCustomer
ServiceAnticipate and responds to customer needs; follows up until
needs are metTeamwork/CommunicationDemonstrate collaborative and
respectful behaviorPartner with all team members to achieve
goalsReceptive to others' ideas and opinionsPerformance
Improvement/Problem-solvingContribute to a positive work
environmentDemonstrate flexibility and willingness to
changeIdentify opportunities to improve clinical and administrative
processesMake appropriate decisions, using sound judgmentCost
Management/Financial ResponsibilityUse resources efficientlySearch
for less costly ways of doing things
Keywords: Childrens National Medical Center, Silver Spring , Training Specialist, Other , Silver Spring, Maryland
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