Training Specialist

Company: Childrens National Medical Center
Location: Silver Spring
Posted on: May 25, 2023

Job Description:

The Training Specialist will design, develop and coordinate the training and development programs. Deliver training and orientation sessions to employees. Maintain documentation of training activities. Handle registration and training logistics. Prepare and administer competency tests. Minimum EducationBachelor's Degree Or equivalent combination of education and or experience in a related field (Required)Minimum Work Experience2 years Related experience. (Required)Required Skills/KnowledgeDemonstrated experience in developing and conducting employee training programs, especially for scheduling and registration systems.Experience using Microsoft Publisher, Microsoft office, internet and CNHS Intranet.Functional AccountabilitiesTraining DevelopmentAssist in the design, development and coordination of training sessions, programs and competency testing staff. Prepare, assemble and revise course materials as requested to meet customer needs. Achieve and maintain a solid understanding of the business environment as a whole, include business practices, processes and strategy. Training ImplementationConduct training, development, competency testing and general clinic orientation sessions for staff. Assist in evaluation of effectiveness of training programs. Develop presentation materials, lead meetings and facilitate workgroups. Training LogisticsMaintain training documentation, include registration and completion records.Maintain master training calendar, ensure availability of equipment, space and materials.Handle registration and training logistics.Prepare course advertising materials; coordinate schedule of external and internal training municate all set ups of training sessions and ensure necessary materials and supplies are available.SafetySpeak up when team members appear to exhibit unsafe behavior or performance Continuously validate and verify information needed for decision making or documentation Stop in the face of uncertainty and takes time to resolve the situation Demonstrate accurate, clear and timely verbal and written communication Actively promote safety for patients, families, visitors and co-workers Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance Organizational AccountabilitiesTraining Program ImprovementCompile training and development data and assist in recommending program/course modifications to meet training objectives; include results of feedback tool and evaluate feedback trends.Coordinate data collection process to develop, collect, analyze, report and measure multiple quality improvement initiatives.Apply quality management and process improvement principles and tools, using strong statistical analysis and technical anizational Commitment/IdentificationPartner in the mission and upholds the core principles of the organizationCommitted to diversity and recognizes value of cultural ethnic differencesDemonstrate personal and professional integrityMaintain confidentiality at all timesCustomer ServiceAnticipate and responds to customer needs; follows up until needs are metTeamwork/CommunicationDemonstrate collaborative and respectful behaviorPartner with all team members to achieve goalsReceptive to others' ideas and opinionsPerformance Improvement/Problem-solvingContribute to a positive work environmentDemonstrate flexibility and willingness to changeIdentify opportunities to improve clinical and administrative processesMake appropriate decisions, using sound judgmentCost Management/Financial ResponsibilityUse resources efficientlySearch for less costly ways of doing things

Keywords: Childrens National Medical Center, Silver Spring , Training Specialist, Other , Silver Spring, Maryland