Access Call Center Representative
Company: Children's National Health System
Location: Silver Spring
Posted on: May 26, 2023
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Job Description:
Schedule, pre-certify, verify and document procedures for
ancillary services and minor surgical treatments. Serve as a
liaison between call center, clinics, and external providers.
Provide accurate documentation following all established protocols
to register and schedule patients' appointments by telephone.
Ensure that appointments are scheduled in accordance within
departmental guidelines. Responsible for obtaining and validating
patient information from various sources and to ensure information
entered into the computer management system is accurate. Perform
responsibilities within established customer service standards.
Provide assistance to other employees within their department as
well as other departments.
Keywords: Children's National Health System, Silver Spring , Access Call Center Representative, Other , Silver Spring, Maryland
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