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Access Call Center Representative

Company: Children's National Health System
Location: Silver Spring
Posted on: May 26, 2023

Job Description:

Schedule, pre-certify, verify and document procedures for ancillary services and minor surgical treatments. Serve as a liaison between call center, clinics, and external providers. Provide accurate documentation following all established protocols to register and schedule patients' appointments by telephone. Ensure that appointments are scheduled in accordance within departmental guidelines. Responsible for obtaining and validating patient information from various sources and to ensure information entered into the computer management system is accurate. Perform responsibilities within established customer service standards. Provide assistance to other employees within their department as well as other departments.

Keywords: Children's National Health System, Silver Spring , Access Call Center Representative, Other , Silver Spring, Maryland

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