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Senior Systems Support

Company: Community Clinic Inc.
Location: Silver Spring
Posted on: May 28, 2023

Job Description:

Position Summary:CCI Health Services is looking for a Senior -System Support -to join our team! This role is responsible for the maintenance, configuration, and reliable operation of computer systems, networking equipment, servers, and virtualization. -Responsibilities and Duties:

Demonstrate a commitment to service, organization values, and professionalism through appropriate conduct and demeanor at all timesResponsible for the maintenance, configuration, and reliable operation of computer systems, networking equipment, servers, and virtualizationInstall and upgrade computer components and software, manage virtual servers, and integrate automation processes.Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact issues.Serve as an escalation point for troubleshooting difficult problems or complex inquiriesProvide documentation and technical specifications to IT staff for planning and implementing new or upgrade of IT Infrastructure.Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures.Responsible for capacity, storage planning, and database performance.Update job knowledge by tracking emerging Internet technologies, participating in educational opportunitiesCollaborate with multiple teams, including but not limited to EMR systemsQualifications:
Bachelor's degree in Computer Science, Information Technology, System Administration, or equivalent experience requiredIn-depth knowledge of the TCP/IP protocol3-5 years of Systems, network administration, and cloud administration experienceSystem administration and IT certification in Cisco, Microsoft Azure, or other network-related fields are required.Proven knowledge of security architecture, securing and hardening Operating systems, storage, data protection, and disaster recovery protocolsThorough understanding of the threat and attack landscape, attack vectors, vulnerabilities, and how they are leveraged by malicious actors.Certificates, Licenses, Registration:
Microsoft Azure Admin, Comptia Security+ RequiredAWS, Cisco PreferredCCI Health Services is a 49-year-old Federally Qualified Health Center is a diverse and inclusive workplace that serves 60,000 medical patients and Women Infant's & Children (WIC) participants in Montgomery and Prince George's Counties. As a 501(c)3 non-profit, CCI is committed to providing high-quality, affordable primary healthcare to every patient across all life stages. Visit for more information.Powered by JazzHR

Keywords: Community Clinic Inc., Silver Spring , Senior Systems Support, Other , Silver Spring, Maryland

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