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Licensed Optician

Company: For Eyes
Location: Silver Spring
Posted on: June 11, 2019

Job Description:

The purpose of this role is to provide quality customer service while satisfying the needs of For Eyes customers through the sale and dispensing of eyeglasses, non-prescription sunglasses, contact lenses, and accessories. To uphold Company's standards of excellence in customer service; encourage customer recommendations and repeat business. Responsibilities: Assist customers by giving prompt, courteous and professional service; assist customers in frame and lens selection, accurately complete required paperwork, accurately measure and order customer spectacles and contact lenses Dispense optical Eyewear and contact lenses in accordance with professional standards and in compliance with Federal, state and local regulations Perform repairs, adjustments and deliveries of eyewear as needed Verify accuracy of completed eyewear and contact lenses Handle customer questions and concerns in a professional and courteous manner Protect all Company assets, including inventory, cash, credit card drafts, bank deposits and equipment. Follow proper procedures when accepting checks and credit cards Project a positive attitude toward all company objectives and directives; demonstrate teamwork at all times, including attendance at staff meetings and other training or company functions as required. Continually promote, support and reinforce the For Eyes philosophy of the 3 C's: "Take care of the customer, the company and co- workers" Foster Teamwork and maintain a positive working relationship with your co-workers, supervisors, and optometry practice that supports and contributes to exam growth, high capture rate, and delivering sales goals Deliver individual store sales goals, customer service goals and established key indicator goals and objectives Comply with policy, procedures, and federal, state and local regulatory requirements like but not limited to privacy, discrimination, safety and labor. Report non-compliance observations and concerns accurately and promptly Share store maintenance and cleaning duties with co-workers by maintaining well organized work areas; accurate store records and files, greeting customers, answering phones, inputting data, dusting merchandise displays, vacuuming Sponsor and mentor potential Apprentice Opticians based on business needs Assist co-workers as needed, including rendering assistance to optometric practice, as appropriate Physical Demands: Must be able to remain in a stationary position 50% of the time Includes lifting up to 25 lbs The person in this position frequently communicates with co-workers and patients. Must be able to exchange accurate and understood information in these situations Ability to move about the store to access sales floor, adjustment area, office machinery, etc. Repetitive hand and eye coordination and strength to make fine motor eyewear adjustments Adequate visual acuity to read lensometer, take eye measurements, and product SKUs Considerable data entry into a computer and other office machinery, such as a calculator, copy machine, and computer printer. Must be able to enter accurate information Constantly positions self to access customers, product, and computers, including frame racks and products under counters and inside cabinetry Occasionally ascend/descends a ladder for store maintenance, i.e. cleaning, change light bulbs etc. Requirements: High school diploma or equivalent Should have a minimum of one year retail sales and/or customer service work experience Knowledge of basic mathematics and algebra with ability to accurately calculate and understand optical math and insurance payments Valid Driver's License and good driving record for locations where staff drive to bank to make deposits. Maintain a valid ABO Certification and State license/registration in good standing Able to work flexible schedule, including evenings and weekends Occasional travel and work in different store locations

Keywords: For Eyes, Silver Spring , Licensed Optician, Other , Silver Spring, Maryland

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