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Business Analyst/Quality Assurance Analyst

Company: ULLICO, Inc.
Location: Silver Spring
Posted on: November 12, 2021

Job Description:

***DO NOT NEED QA AUTOMATION ENGINEERS. THIS IS A MID-LEVEL to SENIOR LEVEL POSITION LOCAL TO DC/MD/VA.**LOOKING FOR IT ANALYST IN GROUP, LIFE, AND HEALTH INDUSTRY**We need an IT BA/QA resource to support various Group Life and Health IT projects, including but not limited to Group Insurance, Life Insurance, Stop Loss, and Supplemental. The candidate foremost should be accountable, problem solver and willing to take ownership of tasks to completion. Along with the required technical skillset, the ideal candidate should contribute and enrich the Ullico workforce.Duties:

  • Work with Project Manager and key business users to identify the problem, understand business processes, date flow and requirements and identify process and technology improvement opportunities.
    • Work with PMO and business team to understand current system functions and translate into use cases, to be then translated into future system workflows.
      • Must have prior experience working with Group Life and/or Health Insurance systems and have moderate knowledge of the Business and the Policy Admin Systems.
        • Facilitate group sessions and conduct interviews to obtain business requirements.
          • Translate business requirements into functional system requirements and user interface specifications to produce business specifications/use cases, UML diagrams, workflow/process diagrams using Microsoft Visio.
            • Design and maintain Requirement Traceability Matrix (RTM), Business and Functional requirements document, change requests and other project documents. Also, prepare user manuals, support user onboarding and provide training to Business Owners on system functionality.
              • Verify database queries and stored procedures written by developers to test the output and update as necessary to enhance system performance.
                • Assist Project Manager to estimate Level of Efforts based on SOW or Change Requests, perform feasibility analysis by evaluating multiple solutions, and recommend efficient solution.
                  • Perform gap analysis between vendor applications and internal systems and collaborate with vendors to ensure successful system integration.
                    • Proactive and accountable to tasks and assigned responsibilities. Works well in a fast paced, cross-functional environment.
                      • Perform and document data analysis, data mapping, data dictionary and business rule definition for implementation, conversion, quality assurance and integration efforts.
                        • Perform data cleaning, mapping, and analysis for system integration and reporting. Use MS Excel functions for automated calculation and comparison to support reporting and data comparison.
                          • Analyze and document business process and data flows as well as systems functionality.
                            • Identify and communicate impact of system changes on other projects or systems or on areas throughout the company, ensuring these impacts are comprehended across teams.
                              • Work with Project Managers to plan and facilitate user acceptance testing involving the business users and stakeholders.
                                • Collaborate with Vendors on outsourced applications to ensure successful internal system integration.
                                  • Utilize skills learned from Scrum Master, Six Sigma, ITIL and ITSM certifications (if applicable) to improve the processes and practice used by team during project execution.
                                    • Assist in estimation, planning and deployments of multiple systems and web applications.
                                      • Analyze and confirm if upgraded system functionality conforms and provides the same functions as pre-upgrade application/functions/interfaces, and there is compatible with ongoing business process and data flows.
                                        • Assist Project Manager in planning and estimating efforts, as well as planning and facilitating user acceptance testing involving the business users and stakeholders.
                                          • Collaborate with IT technical staff to communicate requirements and assist in designing effective technical solutions.
                                            • Understand and adhere to IT project lifecycle methodology.
                                            • Understand and assist with validation of downstream interface files for banking, ledger, and compliance systems.*
                                              • Prepare test scenarios, scripts and perform different types of testing including smoke, functional, regression and User Acceptance Testing. Also, assisted QA Lead to automate test cases using HP QTP.
                                                • Perform quality assurance and testing activities on varied IT projects ranging from large enterprise-wide systems implementations to applications and/or infrastructure enhancement or upgrade projects.
                                                  • Assess and measure the quality of system designs. Continuously test and monitor system performance and usability and propose enhancements with solutions to improve internal systems.
                                                    • Develop, document, and execute test plans and test cases in accordance with functional requirements and technical specifications.
                                                      • Validate sites across browsers and operating systems, the accuracy of links, visual presentation and its alignment with design specifications, and database updates.
                                                        • Write clear, concise bug reports and effectively communicate with developers and project managers to isolate problems.
                                                          • Review test plans and cases written by others for coverage and completeness. Assist in maintaining and enhance existing business, test cases, test plan and system documentation.
                                                            • Review requirements and design documentation and participate in design reviews.
                                                              • Conduct QA on support processes to ensure that the application and support solution meets quality standards and business needs.Qualifications:
                                                                • Bachelor's Degree
                                                                  • 5+ years of relevant experience working with the SDLC in traditional and Agile/Scrum environments.
                                                                    • SQL skills: basic
                                                                      • Experience with software requirements and QA processes are essential
                                                                        • Strong written and oral communication, analytical and problem solving skills are required for this position
                                                                          • Basic knowledge of relational databases and concepts, to perform SQL queries.
                                                                            • Process oriented, logical thinker
                                                                              • Proficiency in Microsoft Office suite of products.Experience:
                                                                                • Business Analysis: 5 years (Required)
                                                                                  • Insurance: 5 years (Required)
                                                                                    • Group, Life and Health Insurance Industry: 5 years (Required) LOMA Certificate preferred
                                                                                      • Quality Assurance: 5 years (Preferred)Job Type: Full-timeBenefits:
                                                                                        • 401(k)
                                                                                        • 401(k) matching
                                                                                        • Dental insurance
                                                                                        • Employee assistance program
                                                                                        • Employee discount
                                                                                        • Flexible schedule
                                                                                        • Flexible spending account
                                                                                        • Health insurance
                                                                                        • Health savings account
                                                                                        • Life insurance
                                                                                        • Paid time off
                                                                                        • Parental leave
                                                                                        • Professional development assistance
                                                                                        • Referral program
                                                                                        • Retirement plan
                                                                                        • Tuition reimbursement
                                                                                        • Vision insuranceSchedule:
                                                                                          • Monday to FridaySupplemental Pay:
                                                                                            • Bonus payWork Location: One location

Keywords: ULLICO, Inc., Silver Spring , Business Analyst/Quality Assurance Analyst, Professions , Silver Spring, Maryland

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