Full-Time Loss Prevention Supervisor

Company: Kohl's
Location: Silver Spring
Posted on: May 24, 2023

Job Description:

Hourly rate based on experience, minimum starting rate of $22.25 Kohl's offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl's partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), LIFE EVENTS (Legal and adoption assistance benefits), and ASSOCIATE EDUCATION BENEFIT PROGRAM (100% paid tuition). At Kohl's our strategy is to become the most trusted retailer of choice for the active and casual lifestyle. Be part of a team culture that values diversity and inclusion, works hard to help each other succeed, and celebrates each other's wins to deliver a best-in-class experience for our customers. This position improves company profitability by developing and maintaining effective LP programs to reduce exposure to theft and increase associate awareness. Do you love . . . investigating losses from beginning to end? Are you energized . . . by teaching and training fellow associates on how to prevent shortage? Do you enjoy . . . working with a cross functional team of executives and leaders of a store?
ACCOUNTABILITIES
DEVELOP AND IMPLEMENT EFFECTIVE INTERNAL AND EXTERNAL LOSS PREVENTION PROGRAMS

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  Identifies theft trends within assigned location
  
  
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  Develops and implements theft prevention strategies to reduce exposure
  
  
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  Develops and implements store awareness programs addressing theft, safety, inventory and shortage control
  
  
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  Oversees the stores Electronic Article Surveillance (EAS) and product protection programs
  
  
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  Conducts internal investigations in compliance with Kohl's guidelines
  
  
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  Conducts surveillance and apprehension in compliance with Kohl's guidelines.
  
  
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  Conducts operational audits to ensure best practice compliance
  
  
  ASSESS AND MAINTAIN EFFECTIVE INTERNAL AND EXTERNAL STORE LOSS PREVENTION PROGRAMS
  
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    Assesses operational and shortage control procedures
    
    
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    Communicates assessment results to store management
    
    
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    Conducts inspections to ensure store is in compliance with Kohl's policies and procedures
    
    
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    Works to create a culture of honesty and impression of control - in the store
    
    
    DEVELOP AND SUPERVISE LOSS PREVENTION ASSOCIATES
    
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      Supervises Loss Prevention Officers and Loss Prevention Service Specialists
      
      
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      Maintains customer service awareness
      
      
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      Communicates new and updated policies
      
      
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      Recruits and trains new LP Associates
      
      
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      Provides input to DLPM on performance and disciplinary issues of associates and provides additional input to DLPM for associate performance appraisals
      
      
      QUALIFICATIONS
      REQUIRED
      
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      • Strong interpersonal communications skills
        
        PREFERRED
        
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          Prior experience in Loss Prevention or educational background in Loss Prevention, security or law enforcement
          
          
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          Knowledge of surveillance and apprehension techniques
          
          
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          Knowledge of or ability to learn Microsoft Word, Excel and various other computer programs
          
          

Keywords: Kohl's, Silver Spring , Full-Time Loss Prevention Supervisor, Professions , Silver Spring, Maryland