Assoc Support Services Analyst
Company: Deltek, Inc.
Location: Herndon
Posted on: May 20, 2025
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Job Description:
06-May-2025 Associate Support Analyst ProPricer US Remote
10283BR Company Summary As the recognized global standard for
project-based businesses, Deltek delivers software and information
solutions to help organizations achieve their purpose. Our market
leadership stems from the work of our diverse employees who are
united by a passion for learning, growing and making a difference.
At Deltek, we take immense pride in creating a balanced,
values-driven environment, where every employee feels included and
empowered to do their best work. Our employees put our core values
into action daily, creating a one-of-a-kind culture that has been
recognized globally. Thanks to our incredible team, Deltek has been
named one of America's Best Midsize Employers by Forbes, a Best
Place to Work by Glassdoor, a Top Workplace by The Washington Post
and a Best Place to Work in Asia by World HRD Congress.
www.deltek.com
Business Summary Deltek's award winning Support Services team
provides best-in-class assistance to Deltek's customers across the
world via phone, chat and email. Our team is comprised of a group
of diverse, collaborative and passionate professionals who come
from varying industries, backgrounds and professions. Our diversity
and passion is our strength, so however you identify and whatever
background you bring, we invite you to explore our team as a
potential next step in your career! Position Responsibilities
Provides first level support for customer inquiries received via
email, chat and phone. Assesses the nature of customer problems and
resolves support issues. For the most complex issues, moves
customer to appropriate application specialist. Operates under
moderate supervision.
Benefits and perks listed here may vary depending on the nature of
employment with Deltek. Employees have access to healthcare
benefits, a 401(k) plan and company match, paid vacation time and
holidays, well-living programs, short-term and long-term disability
coverage, basic life insurance and tuition reimbursement. Travel
Requirements No Compliance Requirements Certain roles may have
additional privacy, security and compliance requirements to the
extent they support Costpoint GCCM or similar product offerings.
EEO Statement Deltek, Inc. is an Equal Opportunity / Affirmative
Action employer. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, national origin, disability, or protected veteran
status. E-Verify Statement Deltek, Inc., utilizes the E-Verify
program with every potential new hire. This makes it possible for
us to make certain that every employee who works for Deltek is
eligible to work in the United States. To learn more about E-Verify
you can call 1-800-255-7688 or visit their website by clicking the
logo below. E-Verify is a registered trademark of the United States
Department of Homeland Security. Applicant Privacy Notice Deltek is
committed to the protection and promotion of your privacy. In
connection with your application for employment with us at Deltek,
it is necessary for us to collect, store and use information about
you ("Personal Data") to administer and evaluate your application.
We are the "controller" of the Personal Data you provide us and
will process any such Personal Data in accordance with applicable
law and the statements contained in this . Additionally, we have
not sold and do not sell Personal Data you provide to us through
the job application process. Required
Keywords: Deltek, Inc., Silver Spring , Assoc Support Services Analyst, Professions , Herndon, Maryland
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