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Senior NOC Technician

Company: Convergenz
Location: Silver Spring
Posted on: May 18, 2019

Job Description:

Position Summary middot Monitor systems, applications including high and low level network wide performance monitoring middot Investigate, troubleshoot, and triage production and non-production software, applications, services and network issues including DNS, SMTP, LDAP, AD and NIS middot Provide and conduct Incident Management methodologies middot Fulfill supported business service requests by troubleshooting, understanding configuration changes and log reviews middot Act of single point of information exchange between numerous groups Skills and Experience 5 year of technical experience in help desk, NOC or SOC environments Networking certifications are a plus Qualifications TECHNICAL middot Use and understanding of scripts to perform startstop and new deployments of server sets and database configurations middot Cisco networking skills required middot Experience using source control, bug tracking, and ticketing systems in a multi team and multi division environment middot Tools SolarWinds, ISX, Putty, Spectrum middot Intermediate level Windows and network operations skills middot Basic MS Office and web browser skills middot Intermediate level Internet knowledge

Keywords: Convergenz, Silver Spring , Senior NOC Technician, Professions , Silver Spring, Maryland

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