Sales Consultant
Company: DARCARS Automotive Group
Location: Silver Spring
Posted on: February 21, 2021
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Job Description:
Position SummaryThe Sales Consultant is directly responsible for
selling new and used cars, providing our customers with the highest
level of customer service and satisfaction, and achieving DARCARS
gross profit and volume goals. The Sales Consultant will interact
directly with customers, other Sales Consultants, Sales Managers,
Finance Managers, and the General Manager of the dealership. This
is a non-supervisory, commission-based position.Responsibilities*
Conducts business in a professional and ethical manner* Follows
DARCARS approach to selling (including but not limited to):* Greets
customers with a welcoming attitude and listens to their needs*
Describes operations and features of vehicles matching customer's
needs* Follows DARCARS test drive procedures (obtaining correct
identification, following test drive route, etc.)* Suggests
optional equipment, features, warranties, for customer to purchase*
Correctly computes and quotes sales price* Works with finance team
to obtain financing, as needed* Completes all necessary paperwork*
Arranges for delivery and registration of the vehicle* Addresses
all customer concerns and ensures customer is satisfied* Maintains
solid knowledge of brands and products; including features,
specifications, pricing, options, and standard equipment* Must be
able to make an effective demonstration ride on a planned route.*
Develop and maintain future prospect and customer follow-up system*
Participates in all required brand and DARCARS training* In
conjunction with the General Manager, develops personal income
goals consistent with DARCARS standards and develops a strategy to
consistently meet those goals* Complies with DARCARS policies and
procedures* Other duties as assignedSuccess MeasuresOur Sales
Consultant's success is measured in the following ways:* Volume
sales goals* Gross profit sales goals* Customer Satisfaction Index
goalsMinimum Qualifications, Knowledge, Skills, and Work
Environment:* Valid driver's license and acceptable, safe driving
record* Strong communication skills with both customers and DARCARS
employees* Ability to speak multiple languages (especially Spanish
and Chinese) is a plus!* Demonstrated commitment to customer
service* Requires a High School diploma or equivalent (GED)*
Requires the ability to speak, read and comprehend instructions,
short correspondence, and policy documents, as well as converse
comfortably with customers* Previous sales experience preferred but
not required* Requires the ability to stand, walk, bend, twist, and
stand to perform normal job functionsAbout UsAt all DARCARS stores,
it is our pleasure to provide our customers with a shopping,
buying, and ownership experience that consistently satisfies each
individual's needs and expectations in a comfortable, supportive
environment.We strongly believe in and adhere to our Founder's
Mentality: that passion, hard work, dedication, support, and
development are the fundamental, driving principles of our
business. Everyone loves that feeling they get when they've won
something; won the big race, hit the winning home run, achieved the
fastest time at the swim meet. By adhering to our founder's
mentality, our people experience that winning feeling every day. We
also genuinely care about our people: our customers, our employees
and our community. If you believe in these principles, too; if you
like to work hard and play hard; if you like winning; DARCARS IS
THE PLACE FOR YOU!Equal Opportunity Employer
(EOE)Minority/Female/Disabled/Veteran (M/F/D/V)Drug Free Workplace
(DFW)WPPowered by JazzHRwY0N958bV0
Keywords: DARCARS Automotive Group, Silver Spring , Sales Consultant, Sales , Silver Spring, Maryland
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